In earnings history, clicking on “export to CSV” is glitched. It just refreshes the page & does not export.
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@CarlaRolfe depending on how many records you’re trying to export - it takes a while I found. I did mine the other day (quite a lot of records) and it worked - slowly but I managed to download the csv
Try reducing the number of records at a time eg batching them by year and see if that helps
I used firefox/windows
edited to add - it was https://www.zazzle.com/my/earnings/royaltyhistory Royalty History I downloaded and not Earning History
Yes, royalty history is working but earnings history is not. I use it every day, and today it’s just not working.
There is something wrong with both ‘Earnings History’ and the ‘Royalty History’ feeds it seems.
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This is still not working.
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@James could you please forward this to the team? We need the reports for the taxes, and with Q1 closing, it is becoming urgent.
The download of the Earnings report hasn’t been working since March 27th. A click on the button refreshes the page and leaves a very long URL, indicating that it isn’t executed:
https://www.zazzle.com/my/earnings/history?exportCsv=1&sr=0&dateStart=2026-03-01&dateEnd=2026-03-30&cancellations=ShowBoth&royaltyPostForUse=ShowBoth&volumeBonusQualified=ShowBoth&includePayments=true&includeVolumeBonus=true&includeCreditsForOrder=true&includePaymentForOrder=true&includeMaintenanceFee=true&royaltyThirdParty=true&royaltyNonReferred=true&royaltySelfReferred=true&referralsOnMyProducts=true&referralsOnOthersProducts=true
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I see what you mean, let me report this now, thank you!
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Still not working.
Still broken for me this morning as well.
Still not working this morning.
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Still not working today. Should I just keep reporting this every day or is there another suggested solution?
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@Fiona , this is still not working. Any ETA on this?
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Still not working for me either.
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Still not working today.
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It doesn’t work for me either, and part of my earnings from February is also “pending”… 😕
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It’s still not working as of today - the Earnings History I can’t download as CSV.
The Royalty History works though.
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‘Earnings History’ also will not for me. But ‘Royalty History’ and ‘Referral History’ do.
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It is working for me in your account. Can you clear cache & cookies and see if that works please?
I just tried, and it’s still not working.
Clearing the cache and Cookies doesn’t solve the issue on my end.
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