After pulling my February csv report, I noticed I missed 1 cancellation on 2/19/26. The column that says Is Canceled says No. But the line Status clearly states _canceled _as well as the Shipped to column.
Maybe it’s a needle in a programming haystack, idk. Just thought I’d inform. Thx.
I’m very sorry to hear that you are experiencing an issue here. Thanks for highlighting this with us. I alerted our engineers to this so they will investigate further.
Hopefully, praying yours will get fixed soon. I don’t know why mine worked on exporting my csv reports, but these tiny issues can sometimes help to unclog bigger issues. I hope it helped them.