Is it possible to add a feature to Zazzle where designers could group the same product with the same design rendered in different sizes in one listing for ease of customer selection?
Not all designs fit all the different product size variations (like, for example, doormats and post-it notes). And I frequently see purchases where a customer has chosen a different product size, and the resulting design doesn’t fit the product.
I don’t know if the customer fixes the design to fit the particular product size themself, if they get help from Zazzle customer service, or if they purchase an ill-fitting design (they aren’t being returned and the orders are not being canceled).
Instead of creating the same listing in 4-5 different sizes, designers need additional artboards in the design tool where they can resize the design to fit any size the customer chooses for that particular product.
This would result in more sales for designers, Zazzle, and potentially fewer returns and cancelled orders.
I see this all the time too. Sometimes I even get messages that make it clear some customers assume it will be adjusted after they’ve ordered. It’s a wonderful suggestion I hope Zazzle can implement!
Thanks @jadendreamer13, I was just about to post this myself.
I had a customer who bought an apron and changed the size. The preview images clearly show that the design has blank areas on it, but not all customers understand how Zazzle works. This customer was unhappy when he got the apron with blank areas on it. He returned it.
Even if customers know how Zazzle works, if a design has a collage of photos as an example, they might not want to put in all the work to adjust the design to fit a different size.
I think @jadendreamer13’s suggestion of showing creators one artboard for each size on a product is a great idea. I think this would be really useful to customers.