Horizontal puzzles Not Displaying Properly in Collection

Inside my collection Puzzles , I have puzzles that are both vertical and horizontal in style. However, some of the horizontal puzzles, even if I have set them to display horizontal, still display vertical inside the collection. It’s rather frustrating. Some display properly and some don’t, even when I have them all set to how I would like them shown. Here is an example of what it looks like on my end:

I chose the product to be displayed horizontally, but it looks like this in collections, despite the settings:

Meanwhile, some of the puzzles display correctly like this:


What is suggested to fix this?
I could download the puzzle product image and re-upload it as a product cover photo but I don’t think Zazzle would be too into the idea of redundantly doing that. If this could be fixed on their end, there would be no need, however that would probably work.

Oh! I also want to add that I uploaded a video unboxing and putting together one of my puzzles, but it shows the video as the product cover photo! Which doesn’t look right at all! Is there an option to choose a cover photo for videos?

I will pass this on now, thank you.

Unfortunately this is not possible as far as I am aware.