Some products have been sitting for about 10 days now, stuck. Not being indexed. Products newer than that have shown up, but then there are also newer products, 3 days old or so, are also not publishing. Can we please get some word on why this keeps happening exactly and what should we reasonably expect going forward? Please!! Holidays shopping season is upon us, and these issues are definitely going to cause problems.
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@JB11 I’m 100% with you on this! At least it’s not just me. I’ve posted in the other thread on this with PIDs, called Zazzle, then sent them requested screen snaps & so far it’s been CRICKETS! I feel like I’m wasting my time creating new products. 9 products created 9/20 & 9/21 are still awol. Then products made between 9/22 – 9/26 have appeared and are all good. But then nothing created 9/27 – on have shown up. PLEASE, please, respond!
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This is really frustrating especially since there hasn’t been a response on this thread from Zazzle since 9/19. I am missing designs created from 9/20 and 9/21 (those created after 9/21 are in the MP). Any updates @Scott ?
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We’re aware of the situation, and hope to have this resolved as soon as possible. When I have an update I’ll be sure to share it here. We’re very sorry about the inconvenience that this has caused.
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Thanks, @Scott . I really appreciate your response. Just getting your acknowledgement of the situation makes me feel much better. Please keep us posted when you have additional info/eta.
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Note: locking this other conversation because it’s a duplicate: https://community.zazzle.com/t5/technical-issues/how-long-for-new-products-to-show/td-p/34168/
Okay - most of my recently created products are showing in the marketplace.
However, 11 items created on 9/20/22 and one created 9/21/22 (bottom of list), are still not showing.
| 149657379478357809 |
| 149633356807096529 |
| 149064608712831818 |
| 149587865718011181 |
| 149350073232008959 |
| 149706922144501528 |
| 149517867966444138 |
| 149298803945456815 |
| 149377307117858314 |
| 149052737085682965 |
| 149424519399054830 |
| 149552858347831862 |
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Happy to see things posting again, but like others, products from the 20th and 21st are still not showing up. I’ve taken to remaking them as I feel like they will index faster than waiting as its been 11 days. But there is something up with those 2 dates specifically still.
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Yeah, there’s definitely something going on with products made on 9/20-21. I had 9 awol & 1 finally showed up today. (The 1 that sold. And it only sold because a customer asked me to create it & I sent her the link, not because it ever was in the mp at that point.)
So 8 are still missing:
Created on 9/20:
256696955449991028
256586097945474081
256145771337150620
256523448515356093
256939268614952270
256328825540071346
Created on 9/21:
256006027378472374
256290554569431855
And in my case, as well, all products created after those 2 dates, with the exception of everything I made yesterday (9/30) have shown up in my public store/mp.
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Created on the 21st and still not showing:
https://www.zazzle.com/your_photo_usa_flag_patriot_planner-256762605406324439
https://www.zazzle.com/your_photo_collage_cute_cat_planner-256499630678056356
We are delayed a handful of days again for new products posting again as well as the missing products from 9/20-9/21. I just want to know if waiting 5-10+ days for products to post is going to be the new normal so we can manage expectations 
Or at least a little more insight onto what the problems are and how they are being addressed. My imagination says that you are building a huge server building somewhere in the desert and soon our products will be live the moment we post them, but one can only dream! LOL. Please Z, let us in - what is up?! haha.
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Products I created after 9/28 are not showing Public as of today. @Scott any new news? Thank you
So the 6 (still) outstanding products I made on 9/20-21 finally came in today. 14-15 days. Wow!!! Not even quick create.
I don’t have an update at this time. Very sorry.
It seems to be a gamble whether and when something is going to be published at the moment. I have some products created on the 1st of October that are not appearing:
https://www.zazzle.com/elegant_watercolor_floral_christmas_welcome_wooden_box_sign-256158974614210120
https://www.zazzle.com/merry_christmas_serving_tray-256557631941221111
whereas a product created on the 2nd does:
https://www.zazzle.com/sweet_treats_cupcake_baking_recipe_binder-127032750988865208
Is this issue also affecting z-Rank scores? I have a newish site, started on 24th September, which is still on z-Rank -1 at the moment. I haven’t finished store completion checklist yet (it’s at 65%) but usually the z-Rank starts moving up before that; it just doesn’t get to zR4 until a little later. Just wondering if it’s related to the product indexing issue.
This wouldn’t impact zRank.
All of the examples posted in this thread are appearing in the marketplace. If you have products that are not appearing in the marketplace please list the Product IDs.
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@Scott It’s probably too soon for these to have been indexed the way things are going, but I have 7 products.
Created 10/8:
256569927359874273
256280560393147627
256848296734918386
Created 10/9:
256104226906479409
256273152643242282
256637440731402302
256769559037461249
Thanks for looking into this, Scott!
Marcia, thanks for sharing the examples. I’ll pass them along.
Moving forward I’ll be removing posts that do not contribute to the resolution of the issue. We’d like to ensure that this is cleared up as soon as possible, so if you have any products that were posted for sale on Oct 9 or earlier that do not appear in the marketplace please link me to a few of them. Thanks in advance.
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Here are a few examples of products created on 10/8 and 10/9 that do not appear in the Marketplace, but I really didn’t expect that they would yet. You asked so here are some, Thank you.
Product ID: 256645651136038528
Created on: 10/8/2022, 5:54 PM
(One other from 10/8 did hit the Marketplace, but not this one.)
Product ID: 256916741360494084
Created on: 10/9/2022, 7:46 AM
Product ID: 235716896962038303
Created on: 10/9/2022, 1:19 PM
Product ID: 235760592945927414
Created on: 10/9/2022, 4:31 PM
Product ID: 256471133896359071
Created on: 10/9/2022, 8:44 PM
Product ID: 256127688942686767
Created on: 10/9/2022, 8:59 PM