Here we go again. My Last Viewed Date has not updated in two days. Is anyone else experiencing the same problem?
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@Jadendreamer13
My views haven’t updated since 9/11 at 3:38pm (I now have over 42 no view/no indexed pages and more), I reported it by phone yesterday to a CSR, who created an incident report and sent it to tech to resolve. This is the third time since January. It gets old.
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Yes, it does get old. I have no programming experience, but I’m wondering if Zazzle’s programmers keep applying quick temporary fixes instead of what now appears to be a more complicated permanent fix.
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I checked a few stores and they all seem to be updating just fine.
Here’s my info:
Incident Reference Number: CAS-8981365-W7Z5K6
Scott, this is the 3rd time since January. I have over 42 plus pages of no views. Not only were they not updating views, but I noticed that they did not update and time of creation when I was creating them. BTW, it is not my computer, my iphone, my ipad, my laptop or my browser. I believe it is the server, since this happens repeatedly. This no views issue started on 9/11.
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@Jadendreamer13
Since this no views issue has happened repeatedly to me, I suspect old servers…Maybe some shops are on old servers, and some are not. Been here since 2008, maybe that has something to do with the server not working correctly. Servers (computers) do start to fail.
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@Scott @I get daily views. My daily views are definitely not updating. Thanks.
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My last viewed information started updating this morning. Thanks.
Again. Now 2 days ago.
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Just noticed my Last Viewed Date is also not updating - says it updated 2 days ago.
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As of 9/24 my “Last viewed date” also hasn’t updated in 2 days. However, even when it has actually been working it’s incredibly laggy. It’s been that way for many months. I’ve clicked on my own never viewed listed years ago stuff multiple times to test it, and it takes a minimum of 15 hours to finally show up as viewed. “Viewed in the last 24 hours” doesn’t appear until 16-18 hours into the day. (4-6pm EDT).
I remember the olden days when someone viewing an item was nearly instantaneous with it showing up in the view count. Ditto sales. Then Zazzle made some kind of change and they said updates would be a bit slower. It went from close to real time to a couple of hours. Now it’s become waaaaaay slower.
Scott, why has it gotten so bad? Why is it not even close to real time? Can this be fixed?
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no updates in 2 days
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@Moderators @Scott @Zorinda @HoneyBlossomA @GabiwArt @Harmony_S
Just to follow up,since my last response in this post on 9/19, I have received no reply from Scott, and no response from my Incident Reference Number: CAS-8981365-W7Z5K6 on 9/11 to tech support. Very discouraging, as I already said, this is the 3rd time this year, and once at the end of last year (reported to tech each time)
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Same. My last viewed date hasn’t updated for 2 days now.
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Same here, not updated for 2 days
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Same issue, My last views hasn’t been updated for the last 3 days.
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Same here, not updating again for 2 days. And last sold is not updating either.
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same my views haven’t updated for 2 days
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Same as others. Mine haven’t updated for 2 days.
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I guess it’s hit or miss with the view tracker. Here is a screenshot showing no views in 2 days. I also noticed that the product likes for Christmas mugs and my new nature cards that are showing up in my notifications are not updating to the corresponding products. Thanks for your help concerning this matter
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