Last Viewed Dates Not Updating

Currently, my shops show no view dates for three days, which must, I hope, be a technical issue. For example:

https://www.zazzle.com/store/partygames/products?st=LastViewedDate

https://www.zazzle.com/store/scholarshop/products?st=LastViewedDate

https://www.zazzle.com/store/ebbies/products?st=LastViewedDate

18 Likes

I have the same issue, meanwhile, I see users interacting with my products on my analytics page.

7 Likes

When the indexing for the site slows down, this effects our views counts, any store re-arranges we make and any analytics Zazzle gives us. It’s all connected. 

This will not effect your sales in any way. Your products are still being seen in the MP and on your social media accounts.

6 Likes

same issue here

4 Likes

Experiencing this as well.  Views won’t update.  New products still showing nothing for 3 days.  Also, in my summary the order numbers are updating to show the ones that have cleared but the dollar amount hasn’t changed.

7 Likes

Same here. No views, no new products showing up in shop…

As in another thread a coordinator asked for product example:

https://www.zazzle.com/red_pink_rose_flower_wedding_program-256145228039381331

4 Likes

new products are not being added. there is a separate thread for this

3 Likes

Same problem… Views not getting updated for the past 3 days

3 Likes

Same here. Also my latest products sold on my home page have not changed for 4 days and ‘‘Item sold’’ in stats is not working for the same time which worries me quite a bit.

2 Likes

Same issue of views not updating for my shops. Seems to happen for my shops every several months, wish they would add some new servers. I messaged “Beth from Zazzle” with info ,no reply,
Read more here <https://community.zazzle.com/t5/general-zazzle-discussion/after-four-days-new-category-set-on-quot-public-quot-is-still/m-p/129239>

3 Likes

All the above issues same with me as well.  This includes products that need refreshed ( optimized). I recieve an alert for them but when I click on the list nothing is pulled up.

2 Likes

Hi all

Thanks for your feedback on this. I’ve passed this on to the team now. 👩‍💻

Sorry for the inconvenience.

-Fiona

5 Likes

Thank you so much Fiona. 

1 Like

Same here, last viewed date stuck at 4 days back …

3 Likes

Same here. The figures between what has sold and the total appear out of sync. Plus the other factors.

1 Like

I do sometimes think that Zazzle might need a bigger budget for their IT. They get there in the end though. I have an image of one 18 year old by themself in a small room with an old IBM computer and some cassette tapes, crying over a green and yellow screen,:joy:

9 Likes

Same here. 

2 Likes

I have started a new post as my sales in “Royalty History” and “Earnings Summary” don’t appear to match.  

we have been posting about it for days, but the last thread was locked as “old”. Glad someone opened a new one

5 Likes

My views have not updated for past 5 days.  Users have interacted with my products and I am receiving likes.  The views are the issue once again.

2 Likes