Latest products created not updating

It has been about four days at this point and these items have not been indexed to marketplace

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Same here.

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I’m also noticing super slow indexing

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I’ve noticed this too. Everything since 1/4/24.

Hi @Harmony_S  , @SheaPrints  and @Zorinda  - 

I’m sorry to hear of the delay in indexing of your products, could you please share an example link so I can flag it with the team? 

Thanks in advance! 

Beth

@Beth  I have 17 products that I created between 1/4 & 1/8 that are still missing in my public store & mp. Here are the 1st & the last. Let me know if you need to see the others. Thanks.

256317852952467807
256211740576199899

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Thanks Beth,
Here are two product numbers out of the thirteen I’ve listed:

Product ID:
256058064068688906 Created on: 1/5/2024
256440834414984842 Created on: 1/5/2024

The other way I can see this, is if I check my ‘Newest’ listings when I’m not signed in. Everything after 1/4/2024 doesn’t show up, and the newest listing by other creators has that date 1/4/2024.

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every product I have created from 3-8 Jan. It is a site indexing issue vs an individual product issue

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I’m also experiencing this problem. No products uploaded since the 4th Jan

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 Same, 100 items no indexing. Here is the number for the first 3 in the 100 new items, 

256086153458402163

256262235716618044

256865343796481647

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same here. Everything since 1/4/24.

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@Beth ,

It’s been five days since products have indexed, is it possible to please get an update on the status of this? Thanks in advance. 

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When we have an update we’ll be sure to pass it along. We’re very sorry about the inconvenience here.

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FYI, everything created 1/7 or earlier is now showing up under “public” but all 11 products created 1/8 & 1/9 are still missing.

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Same here. Here are some example products/links:

Product ID: 256317597932381091

Created on: 1/8/2024, 4:00 PM

https://www.zazzle.com/z/azfr0h58?rf=238487094402608799

Product ID: 256185031097427054

Created on: 1/8/2024, 4:29 PM

 https://www.zazzle.com/z/buc2ju7o?rf=238487094402608799

Product ID: 256606782360895796

Created on: 1/9/2024, 7:29 PM

https://www.zazzle.com/z/abfgqyvp?rf=238487094402608799

Products not indexing here as well.

1 Like

Upon further examination, it looks like the Store is not updating, but the Profile pages are. 

My new products have not posted to the search yet and my old products most recent viewed date is 2 days ago. This is impossible because I’ve had sales in the last two days.

the system appeared to update over the last day or so. However, it is now reverted and somehow reversed the indexing to only show products created before 4 Jan. 

One example product not indexed:

Bartender Business Cards | Zazzle