Matchboxes ‘under review’ 2 months

I designed some matchboxes in mid-November, but they’re still showing as “under review”. Just wondering if there’s any particular reason for this? Other products (espadrilles) are only ‘under review’ for a few days.

Hey @Marblewave ,

Sorry to hear about this issue. I flagged it with the team and hope it will be sorted soon.

Thanks.

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Thanks @Mark  😃

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mine usually are addressed in a couple days. Now its been more than a week

Hey @Marblewave ,

The team has advised that this is a technical issue they are working to fix.

In the meantime, can you please resubmit your designs so they can be approved?

Thanks!

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Thanks for the update, @Mark  

Will re-submit the designs as you recommend.

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