New Product Not Showing

I posted a new holiday card 2 days ago, and it is not showing in my backend nor in the marketplace.  I edited the product from the Saved Designs section and posted again.  I’m given a link (see below), but it’s not visible in my backend. Help…

Elegant Family Photo Collage Merry Christmas Holiday Card | Zazzle

I looked at your card which is beautiful, by the way! But something looks odd - your store name is not listed under the title of the product and also not listed under the “about this design” info. Normally, your store name would show In those 2 locations. Could you perhaps have created that card and posted it for sale while not logged into your account? (I don’t even know if that is possible!) Clearly there is a disconnect between that product and your store. Hopefully, a Zazzle mod can sort it out for you.

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I just went to the Zazzle marketplace and searched for “elegant family photo collage merry christmas holiday card”. I checked for the newest search results, rather than popular. Here is what I see:
https://www.zazzle.com/elegant_3_photo_family_minimalist_merry_christmas_holiday_card-256246675188237579?rf=238350819608378353
and this one:  https://www.zazzle.com/elegant_gold_aesthetic_family_merry_christmas_hol_holiday_card-256311921860205443?rf=238350819608378353

Neither one of them show your store name. It looks as though they were published from some place other than your store backend.

Good thoughts, and well-noted! I have to wonder if maybe the OP has a private store and published from there, and maybe that’s why she can’t find it in the backend of the store she thought she was publishing from.

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Yes, that is exactly what happened!  A private store of mine was set to default, and I totally missed it before posting.  Thank you, Windy, and all of you, for your help!  Lesson learned. :slightly_smiling_face:

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