Since the start of December, I have not been receiving sales emails from Zazzle anymore. I know I’m making sales when I log into Zazzle and can see my sales there. Does anyone else have the same problem?
@ClementineC Same.
Had a chat about it https://community.zazzle.com/t5/ask-a-question/notification-preferences-not-receiving-shipment-emails-your/td-p/182294 and @Fiona said she’d pass it on to Tech Team I presume (December 11th)
Don’t think they’ll be a fix this side of Christmas but you never know.
@Sara_H Thank you!
Yup, not receiving any emails from Zazzle…sales notifications or their marketing emails. This just started recently.
Same for sales notifications, oddly I do still get the marketing emails.
The same thing happening here
Me too. ![]()
Is this still the case, please?
Yes. I’ve re-enrolled in the sales/royalties emails a few times recently and I’m still not receiving them. I am receiving marketing emails though now.
Yes, it’s still the same. I’m not receiving sales emails. Only marketing emails.
Yes, I’m facing the same problem since the strart of December…
Still the same here. I thought it would be fixed by now.
I will flag this now
Thanks!
same
Same here. I miss them.
Same here. I also would like to see them back.
Yes. Thanks for looking into it!
Can confirm - just had a recent sale email come through so it looks like they’ve been switched back on ![]()
I started getting these again yesterday. Thank you!