Not receiving sales emails anymore

Since the start of December, I have not been receiving sales emails from Zazzle anymore. I know I’m making sales when I log into Zazzle and can see my sales there. Does anyone else have the same problem? 

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@ClementineC   Same.

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@ClementineC  

Had a chat about it https://community.zazzle.com/t5/ask-a-question/notification-preferences-not-receiving-shipment-emails-your/td-p/182294 and @Fiona   said she’d pass it on to Tech Team I presume (December 11th)

Don’t think they’ll be a fix this side of Christmas but you never know.

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@Sara_H  Thank you!

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Yup, not receiving any emails from Zazzle…sales notifications or their marketing emails. This just started recently.

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Same for sales notifications, oddly I do still get the marketing emails.

The same thing happening here

Me too. :disappointed_face:

Is this still the case, please? 

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Yes. I’ve re-enrolled in the sales/royalties emails a few times recently and I’m still not receiving them. I am receiving marketing emails though now.

Yes, it’s still the same. I’m not receiving sales emails. Only marketing emails. 

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Yes, I’m facing the same problem since the strart of December… 

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Still the same here. I thought it would be fixed by now.

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I will flag this now :slightly_smiling_face: Thanks!

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same

Same here. I miss them.

Same here. I also would like to see them back.

Yes. Thanks for looking into it!

Can confirm - just had a recent sale email come through so it looks like they’ve been switched back on :tada:

I started getting these again yesterday. Thank you!

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