Notifications still not working

Discussion Forums Technical Issues
1

My notifications bell has not been working on my iPhone or my Mac for over a month now. Has anyone else had this problem? When I click on the bell, all it shows is the description of what the bell will do but I have made cells and I have no idea if anyone’s liking my stuff.

Scott, can you please look into this?

thank you,
Daphsam

2

@daphsam

Try this, while logged in, go to—-
Email Notifications header on your  Account Settings Page

  • Store Email Notifications (including email alerts of published or sold products) are managed through the “Notifications” link in the “Creator Account” section on that same page. The frequency of each notification can be set independently. 
1 Like
3

Thank you, I will give it a try to see if it works!

4

Still not working and now the cover photo is no longer uploading. Ugh.

5

Sadly, my notifications bell is still not working, its been over a month now. I really hope this gets fixed soon. Plus my cover images are not showing up. This is so concerning since we have been told that they will choice mockup photos to showcase. Please @Scott  can you help with this. Thank you!