Sorry, I think this should go in the feedback section, but I can’t find it. So I created a couple of products after a request from a client. She then sent me a chat message that she could swear she ordered them, but never received a confirmation!!! In my sales reports it shows as being cancelled. Obviously she did not cancel it, so something went wrong, but I don’t know why she never was informed? I sure hope this is not the standard reason for the abundant cancellations of orders. Of course I would not have known about this had she not messaged me. Also placing this in the forum after bad experiences with customer service.