I no longer have the option to make a collection my preferred one if a product is in different collections. Has that gone away? I believe I used to tap on the three dots on the product within the collection and could choose it that way…
Hopefully the information from this article will help.
For products that are part of multiple collections, you have the flexibility to designate one of them as your "Preferred Collection." This feature empowers you to specify the primary collection that represents the product across various onsite channels. Please note this applies to products that are in multiple Cross-Sell Collection types only.
For example, when visiting the product page for a “event suite” collection, we will always show the “Preferred Collection” - if it belongs to more than one.
Moreover, this setting determines the collection to which the product is linked in search results. You can access this setting in the Zazzle Marketplace Channel.
If you notice an orange icon on the management page of your collection, it indicates that the product currently belongs to a different preferred collection. To modify this, simply click on the option menu and select "Make Preferred Collection." By default, the first cross-sell collection to which you add a product becomes its preferred collection.