It’s been asking me to Press and Hold today for no good reason. Several times. Like if I go off the site for a minute, then come back. Or go to the drop down to pick which store I want to look at. Other random times. Anyone else?
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Same here. Seems like it started yesterday evening & today it’s only getting worse.
I have never seen this. How do you access the site? Browser, etc…
Using Safari on a MacBookAir. Is that what you mean? Same as always.
And after a good day yesterday, my sales are horrible today. I wonder if potential customers are getting this as well…
Further update 3/25 8:40pm pst:
Using an iMac. OS Monterey, version 12.7.2
Safari, signed in – press & hold
Chrome, not signed in – press & hold
Firefox, not signed in – press & hold
Yesterday on Chrome & Firefox there were no issues. No wonder I had such a bad sales day today. I’m sure would be customers are getting this as well.
Please fix! Can a moderator please respond?
Yes. I have Chrome on iPad and have never had this press and hold thing ever, and have never had a single captcha check since I logged out of Gmail and stayed logged out. I am not sure if that is what helped me but it seems to me that these checks started popping up a few years back when Zazzle made it possible to log in to Zazzle through a Gmail account. I read that might be the problem and logged out and never logged back in. Which does make it hard to do certain things on this iPad, but to me, it’s worth it not to have the constant trouble with the checks.
I don’t log into Zazzle via gmail. And on the other 2 browsers, I wasn’t even logged in. I never have logged into Firefox on my account. And everything was fine yesterday.
Nor do I. I have never logged into Zazzle via Gmail.
Do you have Gmail? Are you logged in to Gmail? I have Gmail, and I use it, but I never ever ever log in to Gmail on this iPad.
Yes, I use gmail but until yesterday/day before there was never an issue. This is some sort of bug.
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It just did it to me when I came here. First time. Sigh.
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FYI, press & hold hasn’t appeared at all today on all 3 browsers (Safari, Chrome & Firefox) on my computer. Hopefully the bug is fixed?
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It just did it when I refreshed my store page from where I’d left it last night (logged in, just left it open all night, like I often do). So, we’ll see.
@pencilcat @Marcia I’m so sorry to hear that you’re encountering errors, would you please be able to provide a screen shot of the error that is coming up, so that I can reach out to the Team to investigate further?
Kind Regards,
Beth
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Thanks Beth. I’ll try to do a screenshot next time, but really, it just the Press and Hold to prove you’re not a robot thing. It just did to me again, TWICE. I had gone off the site for a half hour or so, came back and decided to refresh the page I was on (one of my stores), and it made me Press and Hold. When I’d done it, it made me do it again. Then the page refreshed. Weird. Everything else is ok.
I just went off the page to play a couple games of solitaire. Came back and here we go:
I was on my Drawings of Knitting store, but I’m sure its done it for my Paula Pertile Art store too.
@Beth thanks for responding. I don’t want to jinx anything but it’s not coming up for me anymore since yesterday on all 3 of my browsers. Keeping my fingers crossed that it stays that way. But when I was having issues, the screen snap that @pencilcat posted was the same thing I got. (over & over & over)
It finally stopped making me Press & Hold. Just today, after a whole week of it. So yay, whatever finally happened to get it fixed.
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Press & Hold is back for me today. In a major way. Have done nothing differently. It’s more than annoying. Please fix.
Its doing it to me again too, since yesterday.
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