A customer sent me a message with a link to my product. I was unable to open the link.
I transferred the design to a different product and posted it for sale. When I put the link in a message. she was unable to click it. I ended up sending it through email.
Are we doing something wrong?
The customer was using Safari on a mobile phone. She was also unable to add the item to the cart.
Hi @DakotaInspired ,
Many thanks for reaching out. Can you please provide the link? We’ll be happy to take a look.
Is there a way to link to chat messages? It was within the chat that the links didn’t work.