Is anyone else having this issue? My designs are all of the sudden not showing up on some products that I created awhile ago. So they are not new designs or products. They have been there awhile but all of the sudden not showing? Can someone please take a look and see if they see all my designs correctly as a customer? I would really appreciate it. I have a ton of products but you seem to notice some not correctly placed?? I don’t know when this happened but I have only noticed it probably the last 3 days or so. Thank you for anyone that can help
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@Rheanun if you can link to some products - that helps
@Rheanun I’ve noticed this too in the backend. Some images are missing in the preview of some products, but show up properly in the previews of other products.
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Ok, so maybe its a zazzle problem? I have never noticed this before. I wanted to make more products but if I have to go and fix my other stuff I really am hesitant unless they are gonna show up correctly
if it’s happening on your end (and mine), I would definitely say it’s a Zazzle end problem.
This has happened before to me (last year as well as a few years ago).
I don’t think you should go and fix anything until you hear from Zazzle.
I say this because when I bring up the individual product pages, the designs are not missing.
To me, it sounds like a caching issue on Zazzle’s end.
H
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Hi @Rheanun ,
I’m very sorry to hear that you’re experiencing an issue here. If the problem persists, can you provide a link to 2-3 products exhibiting the behavior as examples so that we can take a closer look for you?
Thank you for your patience!
Pádraig
Ty, when I go through my stuff again I will. I appreciate all of you answering!