Engineering is aware of a bug that’s causing products to take on different attributes when a user is viewing a collection, or they open a product from a collection. For example, all mug styles may appear as a ‘basic’ mug in white.
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Duplicates that I’ve closed out. We can use this discussion thread for additional conversation.
https://community.zazzle.com/t5/technical-issues/wrong-product-type-appearing-on/m-p/191430
Thank you, Scott. I knew about the issues when opening the product from a collection, but the product I was talking about was a necklace watch that reverted to an e-watch. I didn’t click on it through a collection, I clicked on it through the sales history report in the backend. Thankfully though, if I view my public store front and search the item it comes up as it is supposed to. In my sales history it is showing up as an e-watch and no “transferred to another product” info. I was just worried that the customer would be sent the wrong item.
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Will we get an update when this is resolved?
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I just checked some collections. They are good again. Thanks to the engineering. 
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Many thanks Scott and Tech Engineering!
All my products in the collections are now showing correctly. xxx
Yep, this should be fixed now. Very sorry for the issues here.
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Thank you very much Scott. It’s working perfectly now!