Hello! Today I went to check out my store, as I usually do and I realize that around 100 products disappeared from my store at the beginning I get panic because yesterday I change like crazy categories and collections, and then I think to myself I do something really wrong here! I decided to check Zazzle marketplace and my Pinterest account and I can find my products on Zazzle market place and the link on my Pinterest account works perfectly fine. So I am wondering Why is just me that can’t find them in my store even if I click to see all products and actually the count of products has reduced from yesterday What can be possible going on?
It is likely due to fonts. And, yes your products are gone… See: https://community.zazzle.com/t5/technical-issues/products-that-utilized-sugar-plums-bonus-being-deleted-without/td-p/35363
note: this may be happening with more than Sugar Plums, I am not sure how many of the ‘discontinued’ fonts this is affecting so far..
I
SUPERSTARHello! Thanks for the information but the font I use was SUPERSTAR not sugar plums so I’m not sure if the font is the reason. Thanks for all the help!
Problem solved, thanks!
Note: To actualize a system of thousands of products is not easy, thanks for all the efforts that the Zazzle team is doing!