Products Disappearing

Discussion Forums Technical Issues
1

Hello All!

1)  My New Product just disappeared from my Collection after I tried to reorganize my products in my collection-my Butterfly, Dragonfly collection. 

2)  I’ve also had older products disappear recently when I tried to reorganize my collection-my Dad collection. 

3)  I’m also having problems dragging and dropping my items around in my collections as I try and reorganize my collections. I press on an image to try and grab it and drag it, and I get taken to the items product page instead. 

Thank You for Your Help! 

1 Like
2

Hi @Beatiful,

Thank you for highlighting this with us. Can you provide a link to the collections in question and/or screenshots, please? We’ll be more than happy to check them out for you 🙂

Roberta 🌷

3

Thank You So Much!

1)  I’ve had products completely disappear from here, after I tried reorganizing my products in this Collection. https://www.zazzle.com/collections/dad_grandpa_and_fathers_day-119002631222280912

  1. I’m having problems reorganizing my products in this Collection. I get sent to the items product page instead.  https://www.zazzle.com/collections/butterflies_dragonflies_ladybugs_and_bees-119674177987366092

Thank You Again For Your Help! 

4

Hey @Beautiful ,

Thank you for passing on those examples. I will let the team know now.

There may be a few issues with collections currently due to changes that are being made. You can read more here.

Thanks!