How can I set what my customers see in my store so that on mobile devices they don’t only see the “Featured Products”? I just noticed that on mobile (smartphones and small tablets) the “Newest” option is not shown on the “products” page. Is there another way to define the order in which the products on my storefront are displayed?
On your home page select the tab at the top for ‘Settings’ and then choose ‘Advanced Settings’. The ‘Customize Store’ section allows you to select which items are hidden or visible on your store front. You can add ‘Latest Products Created’ and hide everything else if newest products is what you want shown or choose any combination of sections to make visible (in the order you want them to appear on your home page). Make sure you scroll down and hit ‘Submit’ after you’ve made your selections.
2 Likes
No, sorry—I didn’t explain it clearly enough. I’m familiar with all the settings. On desktop, you can sort by “newest,” but this option isn’t available on mobile.
The real issue starts when using the “featured” category. Once it’s set, you can’t easily change or control the products shown inside it. Yes, I can link a different category in the store settings, but on mobile, this same category still appears as the default entry point across my shop.
As an EU client, I can’t even see the app view of my shop, so I have no idea how it actually looks there. I hate that, because it means I can’t properly optimize anything for the app view.
If there’s no workaround, I’ll have to rethink my entire category strategy (if I ever find the time) just to handle this properly. The problem is that showing only new products—or a single collection with one design—can feel repetitive and not very engaging for customers.
Since mobile seems to be the main source of clients, this becomes a real disadvantage. The mobile shop view simply isn’t optimized well from a sales perspective, and that’s frustrating.