Hi Tech Team,
I am encountering two issues when attempting to add product tags to Pinterest pins via Zazzle:
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Low-Resolution Product Previews:
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When selecting products to tag, the thumbnail images appear extremely low-resolution, blurred.
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This is happening across multiple product types (e.g., invitations, throw pillows, and posters).
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For the “Set of 3 Wall Art” product, the image appears heavily cropped, displaying only about 50% of the item.
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Error Loading Pins via Collection Links:
- When attempting to load pins using a collection link (a feature that previously worked), I receive the following error:
“No suitable images found. Make sure your images are at least 200 x 300 pixels and in portrait or square format (between 2:3 and 1:1).”
Resolving these issues would greatly improve our ability to market products effectively on Pinterest. Thank you for your help!
100% agree! We’re manually having to adjust all the images from Zazzle, to promote products on to Pinterest. The reason seems to be image theft, so they can sell the same design on their products. I don’t know why, when AI can monitor all of our activity, that Zazzle’s AI cannot process that we are logged in and are promoting, while a thief wouldn’t have an account if they’re stealing images.
As far as specific products, I’m accustomed to having every product low-res, and most products are square. What I’ve been doing for my own products is using my own cover images, and making sure the image is the 1000x1000px square, or 1:1 ratio. That’s the easiest. Sometimes, smaller products can be put into the 1500x1000px or 2:3 ratio, with the help of Photopea for me. Or the 1080x1920px size sometimes too.
If it’s someone else’s product, you can open the shareable image, right click the image to open the image in a new tab. There’s usually a DIM=### size in the URL, usually at the end of the url. If you change that to 1000 right in the url, it gets the 1000x1000px or 1:1 ratio, usually, most of the time. You can get an Image Size Inspector Google Chrome extension to verify the display size, if you’re using Chrome. Or, set up a graphics program to the exact size for Pinterest and then plug in your images to a correct template. But, downloading their images is the only known way that I know of to get correct sizes to promote.
But again, I agree 100% with you on this. Why Zazzle is making us do all of this, when we have more hoops to jump through in order to actually promote, and get dinged for marketing fees too is really beyond my pay grade level here. I mean, I don’t mind promoting, but I honestly hoped that all our different cover images were going to form a better promoting way for all of us. Not just for Zazzle.
As you described, it is possible to self create Pin sized pins that link directly back to Zazzle.
The but starts when you choose to use the product tag option (it is adding the product to a pin that you created yourself and might want to show a sample of the collection the pin links to. Alternatively, the pin links to your own post and the tag connects to the pin content). The tagged product comes sometimes up as a blurred impression.
Is this an older pin on Pinterest?
Sounds like a Pinterest thing, and I’m interested to check this out with my own pins.
Hi Laura,
these were last weeks’ experiences. Checking a couple of pins that where tagged and no adequate image was present. The final result - blurred and unappealing. A sample pin https://nz.pinterest.com/pin/303570831157054156/
It was not an isolated incident.
The tagged image, says it’s from Zazzle, and that is because Zazzle’s site takes over pins, and it does not matter who pinned them - as long as they were pinned by Zazzle’s quick pin or manually pinned but used a copy/pasted title and/or description that were typed in by creator. Any of those 2, can cause Zazzle to make it their pin, rewrite the description as a product description and therefore claim it as theirs. The reason that this is done, is #1, Zazzle has its own Pinterest account, and they own the Zazzle website. To keep Pinterest’s algorithm going it cannot see millions of designers, plus Zazzle, uploading the same product pin multiple times, and this includes ambassador’s pins.
There’s not an easy way to tell which method caused the low-res image. But, if you were to go to Zazzle’s Pinterest site, it shows clear images. So we know it’s not their promotion efforts. It has to be another creator or ambassador’s effort of promotion. And if they did it in the ways I’ve mentioned above, this is the culprit. Older pins are most likely going to be responsible, because most of us have changed from using Zazzle quick pin and went to creating higher res images. And the take over happens in random spurts; it could be 1 to 3 days afterwards. But some may not always go on Pinterest and delete older pins like this, which can cause some of the problem. It depends on each creator or ambassador.
Hi Laura,
Thanks for the explanation regarding how Zazzle’s main account handles and claims pins.
To clarify my previous point about the low-res images, I am looking strictly at the Pinterest product tagging mechanism—which happens when a pin uses an embedded link to a Zazzle product page. When that link is parsed, Pinterest pulls a selection of image resolutions from the source code.
Recently, for items like invitations and posters, that parsing process has been failing to pull an adequate high-resolution image option for the product tag, forcing a pixelated look regardless of who pinned it. This specific thumbnail-scraping glitch points to a frontend development or API issue between Pinterest and Zazzle rather than just creator error.