Sales not clearing

Discussion Forums Technical Issues
21

Same here… 🤔

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22

Mine also same.

23

Yes, same for me too. I have earnings that were made on 11/6, 11/7 11/8, and today 11/9 that still haven’t turned green in my Earnings & Transactions History section. It’s now December 9th they should have cleared by now.

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24

Same problem for me!

25

It looks like my Pending Amount is not being carried forward to my Current Total Balance which usually starts increasing by now.

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26

Same here

27

Mine are not updating either. I feel like I am doing well with sales until I realize it is two months of sales not just current. 

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28

I didn’t know that there was a change in days for items clearing. 

29

Same here. Cleared and current total balance in the earnings summery not updating since December 5th.

30

One more person here to say me too. :worried:

31

Ah, glad it’s not just me! My cleared earnings figure hasn’t changed in nearly a week, despite the fact that I make steady sales every day. I was starting to worry about a small January payout.

I just went back and checked, and the last day anything cleared was November 5th. I have pages and pages of earnings between the 5th-10th that have not turned green.

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32

Same issue here 🙁

33

Just adding to the list of stores that sales aren’t clearing

34

Also adding to the list of stores not seeing earnings clear :(.

35

Also adding to the list of stores not seeing earnings clear!

36

I also wanted to add my store as well.  My “Earnings Summary” - “Current Total Balance” has not changed in days.  And, I’ve never been without sales, so this number should be changing if not daily, at least twice a week as past sales clear. Once Zazzle took the amount out of the total to send me my December earnings, the “Earnings Summary” has seemed to gotten stuck and won’t change.

37

Hello, I’m having the same isue. For days now the ‘Current total ballance’  has not changed.

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38

Same issue here, lots building up in pending but current total balance not changing. It’s been at least 4/5 days. 

39

Same here 

40

Mine starting clearing at 11:00 am GMT so looks like it’s on the move

Even though the pending number has changed - some are still not showing as green cleared but that’ll probably sort itself out in time I hope

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