Search function

Discussion Forums Ask a Question
1

Now even searching for the exact product name does not result in finding the product in the marketplace?

Anne_0-1716456131809.png
Anne_0-1716456131809.png1570×1127 181 KB

This is the product I searched for:
https://www.zazzle.com/retro_nautical_navy_striped_artistic_printed_backpack-256316061234649024

It STRIPS ALL SEARCH TERMS and just goes for “printed backpacks”.

Good luck selling anything.

1 Like
2

@Anne  It came up for me. Maybe you have tried the search for it to early? It’s a nice design by the way - kudos! :slightly_smiling_face:

3

Hey @Anne ,

Sorry to hear about this issue.

As the product was created on 5/20/2024, I believe this is happening as it hasn’t fully indexed yet. If it is still happening in a few days time, let us know and we can investigate.

Thank you!

1 Like
4

Thank you @MOM  and @Mark   😺

1 Like
5

Hey @Anne ,

I tried searching for the bag again and it is working as expected.

Thanks!

1 Like
6

Yes, thank you @Mark  ! It was as you said, accepted solution added 🐱

1 Like
7

@Mark   
I found another product that is not in the marketplace as far as I can see now, and again strips part of the search term:

Anne_0-1718868732753.png
Anne_0-1718868732753.png974×691 61.8 KB

https://www.zazzle.com/happy_giraffe_childs_bedroom_light_switch_cover-256354750920087701
This product is older and just sold through 3rd party.
Could you please be so kind to look into this?
Thanks

8

Hey @Anne ,

Thank you flagging. I was able to replicate this issue so I have passed it on to the team.

Thanks.

1 Like