(selected) stats missing from stores' backend ... please reinstate

Discussion Forums Technical Issues
1

I have selected 11 stats in my stores’ backend, but only 5 of them are showing.

Stats for all the right-most stats (i.e. Orders (Last 7 days), Orders (Last 30 days), Orders (All time), Qty Sold, Last Sold Date, and Royalty Percentage) for print and digital are not being displayed, despite my having selected them.

I believe their absence may be related to the addition of the “NEW! Make more money with Instant Downloads! (learn more)” section. It would be extremely helpful if this new section was collapsed as the default, and the missing stats could be reinstated please.

Thanks in advance.

2

@WHS_Designs  
This may or may not work:
Uncheck all stat boxes, then log out of Z, clear browser cache,close browser, reopen browser, log back in to z, check/reselect the missing stat boxes, see if that fixes it. If not, then prob have to wait till mon when mods are back at work.

3

thanks for the suggestions. unfortunately, the right most stats are still not visible. guess I’ll have to wait until Monday!

thanks again!

4

@WHS_Designs  If you have just the Digital Stats selected (ie. it’s white and not grey) - not all the stats show unless you check the box in the Instant Download Settings - Enabled - make sure you toggle back to Printed Stats (so that’ white) and you should see the ones you are missing

digital stats
digital stats240×200 1.1 KB

5

Sara, you’re a genius! :+1::+1::+1:

For some reason, over the past few days, upon opening my stores’ backends, the tab defaulted to Digital instead of Printed.

Logging in this morning, I noticed that the default has now gone back to Printed. Whew!

Thank you!!

1 Like
6

Hooray! You’re welcome :slightly_smiling_face:

1 Like
7

I am glad I found this. It worked. I mentioned it in another post but it can be passed over. I wish we could delete some of our posts here. I will go back and at least try to edit it out. Thank you