I tried transferring a design from one of my posted products, then after choosing and clicking a new product that the design will be transfer, the sell it button beside costumize dissappear in an instant, not sure if this is a bug or what.
@gospelgen7 it helps the Tech Team if you can link to the product you were trying to transfer from and also mention the product that you were trying to transfer to.
If it was a paper product (card/invitation)- you may have to select an envelope before it can be posted for sale
They should be able investigate if you can give them as much information as possible.
They don’t work at weekend - so you may have to wait until Monday
here is the link of the product design i am trying to transfer to a new one
https://www.zazzle.com/z/a1wtekn5?rf=238835225350989043
i choose any products but none of them have the sell it option after getting the design transferred, for example this frosted mug, the sell it button suddenly dissappear in an instant after loading the page
https://www.zazzle.com/pd/spp/pt-zazzle_mug?addon=none&color=frosted&size=16oz&style=glass_mug&type=stein&td=%7B%22dz%22%3A%222437bd4b-6d6b-435f-a5df-2bae43e36eff%22%7D&dz=d9101cb5-925e-4783-9662-046092e5cb4d
also tried creating from scratch a new design on other selection of products, same result when i transfer it to a new product it is now showing the sell it button
I just found a temporary solution to this, dont use google chrome browser, other browser seems to work fine