I am trying to post a design for sale, but when I click the sell it button the add to cart option is triggered.
Which product are you trying to design? I had the same issue with a greeting card where I hadn’t deselected the ‘Remove Independent Creator Credit’. Once I did - it would let me post for sale.
It is a tee shirt. I have tried several different styles and the result is the same.
Have you used any icons or backgrounds?
edit to add - I’ve just published a text template t-shirt and posted it for sale with no problems
No, I was just updating an existing design with a different font. I tried it with another tee that is just text, and it happens again.
Do you have the ‘Replace Product’ feature or has it not rolled out to you yet? Not sure whether everyone has that enabled or not.
Yes, I have the feature and when I click that, it also triggers the add to cart.
Which t-shirt type is it? Best to give as much information (link/browser/software) so that Tech Team can find out what the problem is. Sorry I couldn’t help
Thanks for your help.
To the techs, it has happened on the women’s basic, women’s vee neck, women’s tank, and boy’s tee.
I am using Chrome.
@Sara_H
I am one of the ones who have requested it more than once, still waiting for “replace product”, just so you know that not everyone has access to it.
Just read Scott’s post to you and your reply to Scott, glad you got it solved.
Sorry that you’re experiencing this issue. Seems quite odd. I can’t reproduce this issue myself. Can you try clearing your browser cookies and cache?
I have moved on to other designs on different products and do not have the same issue. I did restart my browser, and still had the problem. I will try again after I clear my cookies and cache. If no one else is having a problem, it seems the problem is on my end. Thank you.
I thought that @idraw You’ll get it soon - leave a dollar under your pillow for the Replace Product Fairy ![]()
Clearing the history and cookies worked. Thank you!
post deleted. Issue was solved.
Sigh….I don’t have the Replace option, either. It is very frustrating.