Hi dear moderator,
Several problems have occurred in Design Tool in recent days.
Does not allow deleting elements
Clicking on the border color (to change it) throws it out of the design tool, back to the product page
Horizontal design options and the “desing placement” ar not visible in cards and cannot be made.
Hope these are fixable. 
Best regards, Anna
I have been having issues with the design tool for about a month now. It is incredibly slow and almost impossible to work with. At first I was thinking it might be because I downgraded to Windows 11, but I don’t have any issues with other websites. I am on Chrome. Thank you for fixing these things, Zazzle!
I have the same issue when trying to change the color of a design element, throws me out back onto the product page - using Firefox here.
Same here using Chrome.
I’m using Microsoft Edge and/or Opera.
I’m having the same problem when trying to change any color within a design. A click on the colors selection, brings up the product page. Consistently having this issue in my shop: zazzle.com/christmastee
…same here, if you click on a border and try to change the color it throws you out of the design tool.
New issue to the list:
Hope this is not happening when customers are looking other products. Will totally kill the sales.
Some help is needed. Thank you.
Store: www.zazzle.com/bowgostore
Same Issue here 😯
Adding to the long list of problems with the design tool: I am currently unable to add a drop shadow.
I tried to change my drawing tablet to a mouse, but that did not work either.
On a positive note: the grids seem to be scalable again, so thank you for that!
I’m also having an issue with changing the colors of elements and SVG files, and possibly with the product personalization on the customer side. I suspect that I may have lost a sale yesterday because of this. A customer purchased a product, but I noticed that she didn’t personalize it. A few hours later, the order was canceled.
Please fix this urgently — I have many projects on hold because of these color-related issues, and it’s becoming impossible to work. This should really be a top priority, because the losses could be significant for all of us. I’m keeping my fingers crossed for you and hope this issue can be resolved quickly
Basically nothing works
Depending what I click it takes me out of the tool
Black lines appear in any layer with transparency
If I try to make the text layer longer it makes it bigger
If I try to move the layer it does whatever it wants
etc etc
I can’t work at all
Yes. I’m seeing those black lines too and all the other things are also happening in my end.
I too am having that same exact issue - when clicking on the border color to change it, it throws it out of the design tool, back to the product page
Same for me, using MS Edge.
I have the same issue, I cannot change the border color of lines and shapes, it kicks me out of the design tool.
Same. Design tool is so slow and glitchy lately. I have to reload the page multiple times. Can’t change colors of SVG objects at all. Very frustrating. Hoping it gets fixed soon!
Yes, I am having the same problem of clicking on the border color (to change it) throws it out of the design tool, sending me back to the product page. Frustrating. Hope this gets fixed soon.
Earlier today we fixed the issue that kicks a user out of the design tool when a color is changed. If this issue persists please create a new discussion with a link to the product that you’re attempting to edit, and then let us know what steps you’re taking to reproduce this issue.
This discussion thread touches on quite a few different bugs (or reports of a bug). Generally, we’d prefer to have those bug reports listed separately. Since much of this thread is on the topic of the “change colors and get kicked out of the design tool” I’m going to close this ticket as a duplicate.
As always, if you’re experiencing an issue please let us know. We’re quite busy at the moment, but we will do our very best to help. When you start a new conversation please provide us with a link to a product that exhibits this issue, and please also provide a list of steps that we can repeat which will allow us to reproduce the issue.