Does anyone have any idea what these strange 4$ royalties in brackets are?
This was a sale of 80 enclosure cards
Thank you, @Mark
But I didn’t quite get that 
According to what is explained on the royalty page, a “^ User Options, such as special sizes and embellishments, pay a fixed royalty of 5%”, so I guess in this case the user option is the 28$ total with the 5% royalty that makes a 1.4 $ royalty, while the 10% of (4.00$) would be another 0.40$, for a total of 1.80$
It’s a 3rd party sale, so there is a carveout, but to be honest, I never understood exactly how this is calculated, but I don’t think that the carveout could be as high as 1.00$ in this case
I’ve had the exact same thing happen to me on enclosure cards this week. I wrote directly to Z about my situation. They have replied the answer is taking longer to get but they will get back to me. I’ll post something here once I hear from them.
I, too think it might have been because the customer literally went into the design tool and did a total re-arrange and therefor it wasn’t sold as my own design. But I’d rather know for sure what happened.
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Wait, wait, wait. If a customer gets carried away on one of our templates, we lose the royalty? How do you know they did this? hmmm. I haven’t seen this bracketed (4.00). Be nice to be prepared if I do. Please keep us posted on this one.
thank you!
Please keep us informed
Hello everyone,
Thanks for your thoughts and feedback on this issue. I don’t have an update for you but we are aware of the issue and our engineers are looking into it.
Thanks for your patience with this. 
Pádraig
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Was there ever an answer about this convoluted Zazzle math?
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Unfortunately, we have no update on this issue yet. Apologies for the delay.
The team is working on it but it may take some time. Thanks for your patience.
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In case you are still looking for an answer, I guess this is how it works out:
| Price(1) | Royalty %(2) | 20% deduction for 3rd party(3) | Net Amt (1*2*3) |
| 28 | 5% | 80% | 1.12 |
| -4 | 10% | 80% | -0.32 |
| Total | 0.80 |
Hope it helps.