I am getting the red dot alert to new messages, But I frequently get this screen (not always but often) So ALL my chats have disappeared and I can’t see new chat. This will rectify itself after MANY attempts. Anyone else having this issue?
I am having ongoing issues loading chat
I have problems seeing my new chats on my phone and I had a customer tell me she was having problems getting into the chat program. This is how she explained it “zazzle hasn’t been letting me in to view this message”.
I’m on my laptop, so not a phone issue I’d have thought?
Quick question to CreativeDesign…is that “Collaborate with Friends” new to you? It looks new to me, and I don’t see that on mine. Could it be something new? Or is it older and I don’t remember it, I wonder.
I don’t know what it is, this is just one of a couple of screens that come up when the page won’t load. It isn’t something I have ever used/accessed. I just assume it is what maybe a customer sees?
Thanks for reporting, @CreativeLeahG . I can reproduce when I log in to your account, but this doesnt seem to affect all accounts. We’ll get it fixed up ASAP.
ahh excellent thank you, much appreciated.
@LauraLee That collab with friends message shows when you are in the “design” tab within the chat. It is probably showing in her “all messages” tab because of whatever glitch is happening.
Should be fixed now.
yes, it’s super speedy now, thanks
