Trying to copy/paste screenshot to help and a pop up appears
“SSL_connect returned=1 errno=0 peeraddr=10.1.176.20:443 state=error: certificate verify failed (unable to get local issuer certificate)”
Not sure whether the issue is at my end or yours
Thanks!
edited to add - firefox browser
I will pass this on, thank you!
I am getting the same error message
I’m also getting that error.
same here, same issue, same error message.
I should have mentioned that I have the same issue when trying to upload an image.
Same problem. Also can’t upload any image.
SSL_connect returned=1 errno=0 peeraddr=10.1.176.20:443 state=error: certificate verify failed (unable to get local issuer certificate)
it will not
I’ve been having the same issue since last Wednesday, July 29. I get the same SSL error message everytime I try to upload a photo or mockup. I contacted support and opened a ticket last late week and they have been unable to resolve the issue. I use Google Chrome as my default browser and I tried different browsers and cleared cache, etc. and it’s not resolving the issue. The last message I received from Stephen in tech support/customer care this morning is that he’s having someone in the creator community take a look at it.
it’s not important what image it is, all images don’t work
Happened when I tried to update my user profile… 
I’m hearing that this is resolved. If you continue to have issues please let us know.
