View stats are off again - sold without viewing?

Discussion Forums Technical Issues
1

I noticed a significant decline in views in all of my stores. Very unnerving.
So I went and checked to see if at least the sold items show a view. Some do, some don’t. Like this one: https://www.zazzle.com/simple_seashell_beach_baby_shower_invitation-256409697398680634
Sold without a view?
At this point I hope this is just a glitch as I cannot afford more store downgrades.
Is anyone else seeing a decline in views?

1 Like
2

Hey @Anne ,

Thanks for reporting this issue. I flagged it with the team and I will let you know if there is an update.

1 Like
3

Thanks so much, Mark, much appreciated!

4

@Anne   I have an experience that may be the answer. Several months ago I started to use the search engine called Brave. It has a built in ad and pop-up blocker. I started noticing my own views didn’t register on my views on my products. It took me over a month to figure out with the help of someone on here.

I’m not sure it’s an answer for you but I thought I should mention it. I hope the issue is something simple. :bouquet:

5

Thanks so much, @LMGildersleeve  . I am using Brave a lot, but if that is the issue, the views should not fluctuate that much as they would never register my own views. Also: a customer being able to buy but their view is not counted? Maybe they also used Brave to make their purchase. But if that is the case, the view stats are truly out of whack. I really hope the “team” will look into this and be able to find what is really going on here. Thanks again.

1 Like