Hello Everyone, I hope there is a little help here or maybe there is a Zazzle team that can help regarding the W8-BEN form has not yet been collected, I got an orange mark on my payment and I updated the W8ben form then I sent it to email but it seems like it still hasn’t disappeared and my payment is still pending, I don’t know where my mistake is or maybe the shortcomings, or maybe I have to update the account verification where my country number is not registered on Zazzle either. I hope there is help here
This may or may not help, look at it :
<https://finserv.uchicago.edu/sites/finserv.uchicago.edu/files/uploads/W8Ben2022.pdf>
1 Like
I would recommend sending your form to customer support, they can pass it on to the team as it looks like it has not been collected yet.
You can do so here: https://www.zazzle.com/about/ask
-Fiona 
2 Likes
Thank you for the help response,
Maybe someone knows how long the w8ben form submission process takes?