Zazzle Return Policy....New

No, after receiving a chat message, I went looking for what the customer was referring to, as far as wanting a reprint and that she had paid an extra $5. All I thought of was the Zazzle Plus, because I had seen “worry free”. It was the only part of “worry free” wording that I had picked up on, was in this new Zazzle Plus Premium, at around the beginning of August. Again it was tied to the advertising, free trial subscription of the Zazzle Plus Premium.

While trying to understand the customer in the chat messaging almost a week ago, I posted in the forum under this thread https://community.zazzle.com/t/can-anyone-help-me-understand-this-customers-request-whos-it-for-to-you-me-right/17399/18, and was pointed into a new direction under the Return Policy. I had no idea both things were changing, and it had to be end of August or first of September. There’s been no News yet regarding it. But since this change, I’ve been adjusting my promotions regarding this.

It’s out there now, and can be read on the website. But nothing has been said in their News about it. For the one thing I thought was newsworthy, it’s been unimportant to say anything - Yet. Strange isn’t it?