I made adjustments to a couple of posters and ornaments this morning, but the option for “replace” isn’t available?
Is this a glitch or can we no longer do this?
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Just coming here to ask the same thing. I already pinned a couple of items and would love not to start over with a new URL…
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Came here for same question. I was starting to fix new years eve stuff.
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Same. Last year I remember them asking us not to use the replace feature this time of year unless the problem being fixed was something that would likely result in a cancellation/return. I think that’s because the replace thing requires an actual human to look at it, and they’re probably swamped this time of year. I’m guessing that the honors system didn’t work well enough, so they just decided to suspend the feature until after the holidays. I’m hoping that’s the case anyhow!
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I was wondering if it was just me. I wanted to update the year on some of my products and found it wasn’t available anymore. It was useful for things like that.
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I’ve never seen that request before. I’m hoping this is just temporary then.
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Same issue here!
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Last year it was a voluntary request that those of us who had access to the replace function, not use it. Basically we were told that if too many requests came in, it would be restricted during the holidays, because staff were busy assisting customers.
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The rest of us have never had the opportunity to use the replace feature, and that situation frustrates the heck out of me.
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100% agree!
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Same here! Made a change on a product this am & “replace product” was missing! Tried with a few other products to see if it was my entire store & not just that product – same deal.) (I also replied to this post a couple of hours ago & that post is also gone…)
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The past few days the icon to update items is missing. I really like that feature as I am able to fix date issues and text sizes without having to re-create the entire item. I have many old items that need fixing. Since the new features for text has been introduced the update option has gone. Is this option coming back. I am not getting it with chrome or FF. Thanks
Check out this thread: Replace Not an Option Anymore? - Zazzle
Me too. I don’t use it often but it’s helpful.
You just linked the thread we are on. Is there another update somewhere?
It was a separate thread when I posted the link - Zazzle merged them.
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Really, I didn’t know it was an option. I never set any options it was just there and wow did it ever save adding extra items.
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That makes a lot of sense, thanks for the update. I do hope they bring it back.
I wonder why this important feature is not available to all … 
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I’ve never ever seen a “replace product” option. Not even in off holiday season. Maybe it’s only available to some levels (silver, gold, platinum, etc) and not available to Bronze.
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