Since Zazzle encourages us to feature other designers’ products in our own stores, does that increase the risk of losing future self-referrals by sending customers to other shops? Has anyone actually seen referral success from promoting others in their store? ... View more

Has anyone opted out of ambassador program? Did you make more than being in the program? May is dead for me and I am seriously considering opting out of the program Will that help? Any ideas...? Thanks in Advance  ... View more

I have been promoting other designer's products on Pinterest via pins and boards for years, but have not received a single cross referral sale till date. Am I just marketing another's product for free? Is it possible that in some way Zazzle is able to convert my referral sale and themselves become the third party? Am I wasting my time ? Am I being a fool by advertising and marketing for Zazzle and being cheated of all referrals, even though the customer may have come through my Pinterest link? How is it possible that all my marketing efforts never bring me a cross referral? I am confused on what to do. Any advice is appreciated. ... View more

? percent Do not understand the break down on the money not sure about this. Is this because of the 3rd party or maybe it sold on Pinterest? I love Zazzle and enjoy making sales here but not too sure I will if my profit is cut. Is it something I'm doing wrong. Appreciate any advice. Thank you. I also jointed the ambassador program and cancelled it because I find it to confusing.  I had the same thing happen to me in February before I even join it so not sure what this is or means. Thank you for any clarification.  Qty Subtotal Rate Royalty Royalty (USD)   3rd Party   5/15/2025 11:12:36 AM 1 $21.80 $1.15 14.9% 5.0% $1.82 USD $1.82       ... View more

I just made another third-party sale. I want to know who is taking 50% of my royalties. Was it an affiliate sale? Another Ambassador listing my products on Pinterest? Was it a sale from a Zazzle email, promotion, or other marketing tactic? We designers need to know who or what is grabbing half of our royalties, so we can plan our next steps. We can’t develop a sales strategy without this data. We need transparency—not just a notation that a sale was a third-party sale.     ... View more

I think these changes are going to have a negative impact on Zazzle itself, despite their short-term gains by taking so much in Marketing fees. Creators are already increasing their royalty percentages to offset the new excessive fees, and will continue to do so, making products all across the site more expensive for consumers. Eventually, Zazzle will get priced out of the market, especially as we have been suffering from runaway inflation for a couple years now, and the cost of living continues to increase, meaning consumer spending continues to drop. It will especially impact the Digital Downloads market, which in economic downturns usually thrives. Creators will either remove the digital option altogether, or increase the royalty to the max. either way, customers lose out, and Zazzle does, too. ... View more

So here I am again—in the exact same unfair scenario that I complained about last week. Once again, today I sold 50 pens at a sale price of $245.00. Once again, it was a third-party sale (that’s all I get now). So, instead of receiving my 10% royalty of $24.00, I received $13.00 and some change. That’s nearly 50% of my royalty given to a third-party, leaving me with a ridiculous 5% royalty. This has got to stop. 🛑 Something is drastically wrong and out of balance with this scenario. If I set my royalty at 10%, I want 10%, not 5%. So, in order to receive a 10% royalty, do I have to raise my royalty to 15%? And will the third-party receive half of that, leaving me with 7% instead of 10%? What will it take for me to earn the 10% royalty that I want and deserve?   ... View more

Will the ambassador program still show (Last Viewed Date) views on the product page so we can see how many people viewed the product? Thank you. ... View more

Since the new Terms of Use Agreement, I did not change my royalty rate in April and experienced a 30% decline in royalty revenue. This month (MaY)  I changed my royalty rate to reflect a net royalty that would equate to my revenue prior to April 1.  Zazzle immediately downgraded my zrank from an 8 to a 7 with the uptick in my royalty rate.   So basically it feels like I'm being punished for trying to make the money I was making prior to April 1. Anyone else have this happen? ... View more

I’d like to raise a concern about how Zazzle's 50% marketing fee on gross royalties unfairly penalizes creators who adjust their pricing just to offset increasing platform fees. Right now, the more you charge for your design (by increasing your royalty), the more Zazzle takes in marketing — even if Zazzle's actual marketing effort remains the same. Here's a real-world comparison for a 3rd-party envelope sale (250 units): Set Royalty Sale Price Gross Royalty Excess Royalty Fee (5%) Marketing Fee (50%) Net Earnings Net Royalty % 10% $212.50 $21.25 $0.00 $10.63 $10.63 5.0% 18% $235.00 $42.30 $2.12 $21.15 $19.04 8.1% 22% $245.00 $53.90 $2.70 $26.95 $24.25 9.9% 🧾 As you can see: Raising the royalty from 10% to 22% increases the creator’s earnings by ~$13.62… …but it also increases Zazzle’s marketing take by over $16 — simply because the royalty is higher. The marketing fee is not based on performance, actual advertising costs, or conversions. It’s a flat 50% of your gross royalty — no matter what. 🔍Why should a creator who raises prices only to survive platform fee changes end up being penalized by those same fees? This structure discourages fair pricing, forces creators into low-margin work, and erodes the financial viability of maintaining a Zazzle store. 💡Suggestion: Make marketing fees performance-based or capped Provide per-sale transparency Stop penalizing creators who are adjusting just to stay afloat Zazzle’s marketing strategy should empower creators — not punish them for trying to earn a livable income. ... View more

I want to globally change my royalty amount so that I will actually receive a 10% royalty after third party sellers and Zazzle take their share of my profit. Math was never my best subject. So what should I set my royalty at to achieve my goal? Thanks so much! ... View more

If someone is not logged into Zazzle and they click on a product listing link from elsewhere on the web they arrive on a landing page like this one - where they are presented with 5 "other designs you might like" and have to scroll to see the one we linked them to.  This happens for RF and non-RF referrals. For RF referrals it doesn't really matter if they pick one of those other designs because we'd still get the 15%. But for designers who are promoting their own designs via a non-RF link we would be paid nothing for our marketing efforts if the potential customer chose one of those other designs instead.  I understand from a Zazzle marketing stance it makes good business sense to give potential customers other options so they buy something rather than nothing but could those other results be moved down the page? Personally I would love to see the product first - with the add to cart button (not the interstitial page that also sometimes appears where they need to click again to see the actual listing) then related items from the collection (for cross-selling/upselling within the store) and then related items from other sellers if we didn't manage to convert them by the time they scrolled that far. ... View more