Hello zazzle please help... A customer who has ordered or would like to order wants to be reassured that they will receive the goods by a certain date. They have a certain urgency, so to speak. But they contacted me, and obviously I can't help them with this. I can't even reply to them via text message because I don't want to use my private phone number to use the messaging function. Please contact or reply to the customer if possible to help them with their request. Best regards ... View more

Suddenly Zazzle is opening tons of new tabs, please make it stop.  It's happening on both normal edits and transfers.  It's making my browser chaos. And maybe this has something to do with why the replace tool is missing all of a sudden. For a normal product, if I click in to one of my products, hit 'edit this design', it opens an entirely new tab for the design tool, while leaving the duplicate product tab I just hit the button on. If you hit 'transfer design' (either from on the product page or from the backend product feed dropdown), choose the item you want to make, it opens one new tab (like it always has). Then when you hit 'edit this design', it opens the design tool in a second new tab. It happens whether you are logged in or not.  Both Chrome and Safari. ... View more

Clearly this popup is for customers but to me its annoying as (bleep) .. bad enough it comes up once , but continues to come up if you go back to a tab you were working on .. Not a fan .. I wish designers had thier own little workspace that we could easily get work done and customers had thier own little place to play ..  ... View more

No sales for days. Disappointing,... Your sales? 🙄 ... View more

Warning to new creators: I am a new creator so not sure if this is a scam but it seems like it is, I received a message from a user who followed my store and then sent me a link claiming I had 24 hours to review a transaction-related form. The link appeared to contain "zazzle.com" but actually directed to a different external domain. Fortunately, I did not proceed to the site. has anyone else got this as a new creator i am not sure what to do, any advice appreciated thanks ... View more

Another idea from Susan…exploring fresh ways to spark visibility and I promise this will be the last one for a while.  I’ve been thinking about how Zazzle used to feature “Top Sellers of the Week” on the homepage, and I wondered what it might look like if that feature came back in a new format.  I have a lot of ideas but they rarely materialize into anything. But this one is good, because gives creators a chance at more visibility  Here's my idea Instead of the old setup, it could be reimagined as a Weekly Top Six Sellers. The concept would highlight one creator from each badge tier Basic Pro, Bronze, Silver, Gold, Platinum, and Diamond  based on the best sale of the week within that tier. Each level would compete only against others in the same category, so recognition stays fair and balanced. This kind of showcase could add excitement and momentum to the marketplace. It would give visibility to all tiers, not just the highest‑earning shops, and it would motivate creators at every stage by showing that success is possible at any level. Customers would also benefit from seeing a wider variety of styles and shops, making the homepage feel fresh and dynamic each week. The Weekly Top Six could sit at the bottom of the homepage, right after seasonal promotions like the Fourth of July Sale and Christmas in July. Each featured creator could be displayed in a podium‑style box with their badge tier labeled, a ribbon saying “Top Seller of the Week,” and their name clickable to link directly to their shop. That way, the section would celebrate achievement while also encouraging customers to explore new designers. It’s just an idea, but I think this format would balance fairness, merit, and customer engagement in a way that keeps the homepage lively and inclusive.   ... View more

with the way things are now I dont list new art anymore as a matter of fact I removed alot of it because I'm not gonna let Zazzle make a huge profit off my art when I make pennies its Rediculous! NOw that they take more the least they could do is at least let us buy our own stuff at a discount! Ive been printing out my own designs and selling them and making more money than i make here. The earnings here are an insult!!! After I get my next payout Im probably going to remove everything and just do it all myself. I only used Zazzle cause I liked the convenience of not having to print my own stuff and ship it out but now its just not worth it for a few cents!  ... View more

  The marketplace is getting flooded with near‑identical listings  same titles, same descriptions, same tag clusters, same artwork  sometimes “new” only because something was moved a fraction of an inch or the background changed from white to ivory. It makes search results feel repetitive and pushes down genuinely creative work. Using the same artwork on a pillow or mug? Totally fine  that’s cross‑merchandising. But uploading the same invitation twenty different times with the same title, same description, same tags, and the same artwork… just because the paper color changed, the age changed, one more candle was added, or the card size or shape is slightly different? That’s not a new product template it’s a duplicate with tiny cosmetic tweaks. And this is exactly why so many creative products aren’t getting visibility or ranking. The marketplace is clogged with near‑duplicate listings in almost every category, and it makes it harder for customers to discover actual variety. So, here’s the question I keep coming back to: Wouldn’t a simple algorithm update help clean this up? Something like: Limit each design to one listing per category, and let editable templates handle size, card stock, and background changes and age. Customers still get full customization, but the marketplace isn’t buried under twenty versions of the same design. Right now, the algorithm allows duplicates so of course people use the system as it exists. But is that really helping the marketplace?  But allowing something and it being good for the marketplace are two very different things. Are you seeing the same thing? Do you think an update would help? ... View more

If visibility is the key to sales, then the system should give every creator at least a moment in the spotlight. Lately there’s been a lot of discussion about saturation in the Marketplace and how hard it’s become for creators to get any visibility. Between mass‑upload strategies, repeated designs, and the same shops holding the top spots for months or even years, the site doesn’t feel as balanced or dynamic as it used to. Customers end up seeing the same listings over and over, and creators who are actually making fresh, original work often never get a chance to be seen at all. That’s what got me thinking about how other platforms handle this problem and why Zazzle might benefit from a similar approach. Rotation of products on the first four pages of every main category I actually got this idea from watching how other platforms deal with saturation and visibility. A lot of sites rotate their front pages or their featured sections on a schedule so new creators, smaller shops, and fresh designs all get a chance to be seen. It keeps things moving and prevents the same handful of listings from sitting in the top spots forever. When I saw how well that worked elsewhere, it made me think about how it could help Zazzle too, especially now that the marketplace is so crowded. What I’m imagining is a rotating marketplace where the first few pages the ones customers actually shop refresh every few days. Not in a way that hides bestsellers, but in a way that gives everyone a fair shot at visibility. New products, new creators, and different niches would all cycle through. It would make the marketplace feel more alive instead of stuck with the same listings month after month. And it would rotate across every main category like Stationery, Home Décor, Office Supplies, Clothing, Electronics, and so on. Not the subcategories, just the main ones where the traffic is. As a personal note, during COVID a few of my face masks became top sellers, and for a short time I was featured on the home page. It was the first and last time that happened, but it proved something important  when people see a product, they buy it. Visibility really does make all the difference. That’s why I believe every creator should have a fair chance at getting their products seen. A rotation system would be a good way to make that happen, giving everyone at least a small window of exposure instead of the same listings staying in front forever. Along with that, I think Zazzle could bring back a small Top 10 sellers feature on the home page. Just ten. Not a huge list. Ten is manageable, motivating, and gives recognition without overwhelming the page. It also gives creators something to strive for, and it acknowledges the people who have put in the work to create top‑producing products. I always liked seeing that years ago because it made the site feel more connected and inspiring. Then the rotation could happen on the category pages. So in those main categories, the featured creators at the top would rotate every few days. Customers would see fresh shops and fresh designs, and creators who normally never get visibility would finally have a chance to be seen. It keeps the marketplace moving instead of letting the same shops sit in the same positions forever. This kind of system works on other platforms, and that’s where the idea came from. Etsy rotates featured shops. Society6 rotates trending artists. Amazon rotates featured brands in every department. It keeps things fair and keeps the site feeling alive. Zazzle could benefit from the same approach, especially now that the marketplace is so saturated with repeated designs and mass‑upload strategies. A small Top 10 on the home page for recognition, and rotating creators on the category pages for visibility, feels like a balanced way to support both established shops and newer ones. It gives everyone a chance without taking anything away from the people who are already doing well. And it would make the marketplace feel more balanced, more dynamic, and more enjoyable for both creators and customers. That brief moment of visibility during COVID showed me what’s possible when the system gives everyone a turn. It wasn’t luck it was simply that people could finally see the products. I think every creator deserves that same chance, and a rotation system feels like a fair, realistic way to make it happen. . For anyone who wants background, here’s the earlier discussion that led me to think more deeply about visibility and fairness in the marketplace     ... View more

Is it just me, or is it taking longer and longer for new listings to even get more than 5-10 views and get sold? My current average is that new listings don't pass a handful of views til around 3-5 months after being listed.  Most new listings never sell.  I pin everything to pinterest and promote through facebook groups but... with my health issues it's just too much to do more than that I've been on zazzle since 2007 or early 2008 and do not want to have to quit. But I cannot work day in and day out for literal pennies.  POD is my only income and right now I make under $100/month on multiple sites combined ... View more

Are these pen styles going to be discontinued? They have been out of stock for a few years it seems. They are a nice looking pen and would love to see them back in stock again. https://www.zazzle.com/colorful_jasper_stone_pattern_personalized_pen-256765415510042550  ... View more

I’ve been seeing a lot of concern about bot activity at our Zazzle stores, both in the community discussions and on other POD websites. It’s clearly something many creators are worried about. I spent some time researching the topic and ended up learning more than I expected. The biggest takeaway was that there’s a lot of mixed information out there, and not all of it lines up with how these systems actually work. I’m not a bot expert, just sharing what I’ve read and my own opinions. Bots do crawl Zazzle, the same way they crawl every large e‑commerce site. They hit product pages, images, and categories, and sometimes that shows up as views or linkovers that don’t lead to sales. That part is normal and expected. I couldn’t find any article saying bots “change referral IDs,” because that isn’t something bots are capable of doing. Bots crawl pages, but they don’t behave like real shoppers and they don’t interact with referral cookies. Cloudflare explains how bots work, and Google Analytics explains how attribution works, and neither one includes anything about bots overwriting referral codes. I also want to mention that Facebook sends a lot of traffic. A lot of those FB views come from people scrolling, tapping, and checking things out without commenting or buying right away. So some of the high view counts we see aren’t bots at all  they’re just normal Facebook behavior. We may think a spike in traffic is bots, but it could very well be coming from our Facebook shares. A lot of the “strange” traffic we see is just regular shopper behavior. People browse on their phones, save things for later, click through a link and then wander around the site, or come back without the cookie. Pinterest can send a lot of clicks that don’t convert until much later. All of that shows up as views with no sales, but it’s human behavior, not bots manipulating anything. If anyone wants to read more about how bot traffic works in general, here’s what I read: Cloudflare’s explanation of normal bot activity and why it shows up in analytics: https://www.cloudflare.com/learning/bots/what-is-robots-txt/ And Cloudflare’s overview of bot traffic in general: https://www.cloudflare.com/learning/bots/what-is-bot-traffic/ by Susan's Nature & Seasonal Studio      ... View more

Hi,  I received an e-mail asking me to add a customizable photo to two letterpress cards I created last year before the 17th of June, with a threat of deletion. I created different cards without photos and beyond the disappointment to have worked for nothing, ( because several of my designs are not designed to have photos, and it was not a requirement at the time I created them ) I clicked on the links of the products, and these products have already been deleted by the team designer. here are the links:  https://www.zazzle.com/pd/256283249589768929, https://www.zazzle.com/pd/256885967937891269. So thank you very much, this is very professional , if ever I wanted to rework on my letterpress products you have definitely convinced me to definitely stop with them. I will remove all of them, all of those respecting the criteria too and remove the collection. And if ever I have to participate to a green room again I will remember to avoid spending too much time on it. ... View more

I just got a digital download sale for one of product with self referal. My referal comission is ZERO for this product.     ... View more