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Submitted by
MasterpieceCafe
on
06-25-2025
09:20 AM
Keds use to be great sellers. IDK why that relationship ended, but maybe it's possible to bring it back now? They were good sellers years ago (the ZipZ not so much). TIA
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Submitted by
Es
on
06-24-2025
05:42 PM
Please make a way for us to change the transparency of an image or element in the design tool.
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Submitted by
shoshannahscrib
on
06-23-2025
09:24 AM
I would just like to suggest that Zazzle clarify that if the customer needs help with an order - it's late, it's wrong, etc... that they contact ZAZZLE. Probably 90% of my direct messages are people complaining or asking about their order delivery date. I know there is an auto response. I just feel bad for them that they have to wait for me to reply and to send the link, then they need to email Zazzle, then wait. It seems so stupid. This makes me the first line of customer support for things I have zero control over. It's really inefficient and frustrating for everyone. Just my feedback. I'm sure I am not the only one who gets all these order questions. thx
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Submitted by
CLC
on
06-23-2025
08:37 AM
I think the paper plates are such a cute idea for parties, but I have stopped creating designs for them as the reviews are so bad and they all say the same thing. "Plates are thin and flimsy, won't even hold a piece of cake" even the people who leave a good review mention how thin they are. Why would you not increase the price 25 cents and punch the plates on a thicker stock? Also, the customers complain that the plates are shipped in envelopes and crushed upon arrival. If you slid a piece of chit board on the top and bottom of plates in the envelope it might stop some damage.
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Submitted by
Windy
on
06-22-2025
07:48 PM
Zazzle, would you please optimize your Facebook feed. Just about every day I see you posting a beautiful product on your Facebook feed. People might wish to buy these gorgeous Zazzle offerings. However, never once have I seen you provide a link in your post. Sometimes, but not always, your Facebook post tells me I can find "link in bio". There is never a link in your bio. There is never a way to find the lovely product I and countless others might otherwise buy. Your Facebook feed has two hundred and thirty eight thousand followers. I suggest that you optimize your near daily communication to these 238K people, by providing a link with each product you post. https://www.facebook.com/zazzle
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Submitted by
mgdesigns
on
06-20-2025
11:51 AM
If possible, it would be great if you could add distance measurements in the design tool like Canva does. Also, please change the new pink lines to another color that's easier to the eyes to work with. It would be great if text and images could align like before. Now I have to click manually the button while before, I could just move until it touched the line and it changed color letting me know it was touching that line. Here's an example. Before, we could know it was aligned. Now it only aligns to the other element, not these lines. This means I first have to center one element manually using this and then the other align to the element I centered. Hope it makes sense. It was good before. Thanks!
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Submitted by
Cat
on
06-18-2025
12:22 PM
I often get simple design requests from customers for things like changing colors or fonts, moving elements around, or adding a photo to a design that doesn't have one. The vast majority of these requests are things the customer could easily do themselves if they just had a basic understanding of the design tool and what it can do. Some customers are comfortable with the FAFO method (ie messing around until they figure it out) but others just need a little bit of instruction. It would be SOOO helpful if there was a simple tutorial that I could point them to for help. The current help files are all geared toward designers and they're just WAY too much. Something simple that is geared towards customers who want to make a few changes to an existing design would be incredibly helpful. Thanks!
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Submitted by
Cat
on
06-15-2025
09:47 PM
It would be really great if we could customize both colors of the QR codes, not just one. As it is, one of the colors has to be black or white - which works in most situations, but not all - like say you're designing a blue on blue design where you have a dark navy text on a pale dusty blue background. It would be great if we could match both colors for the QR code.
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Submitted by
YesItsRoy
on
05-25-2025
08:34 AM
That's it. That's the tweet. Show Zazzle "Referrals" as 1st Party sales in Earnings. You are not a 3rd Party.
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Submitted by
MOM
on
06-21-2025
09:48 PM
I believe nowadays more and more folks are using their mobile devices to browse and shop online. Please add Sort by: Popular Newest Price: low-to-high Price: high-to-low to the mobile and app interface. While one of my own items pops currently up as number 5 with the default of popularity in this example (and that makes me happy of course because I sold it twice this months) adding more sorting options would level the seller play field a bit (meaning would give newer sellers a better shot on Zazzle) as well as be really beneficial for customers too because they will have some sorting options they currently only enjoy when they use a computer to shop on Zazzle. I am thanking you for your consideration.
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Submitted by
Cat
on
05-19-2025
01:29 PM
With the new Ambassador program, many of us are scrambling to adjust our approach and make ends meet. I was thinking that one way to lessen the blow a bit would be to provide a system where customers could leave a tip or payment that would go directly to the designer - it could be used as a way to collect compensation for custom design work, or it could simply be a way for a customer to leave a tip as a thank you for a designer. Just a thought...
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Submitted by
SJoy
on
04-15-2025
05:26 PM
I am sorry, but it is very unprofessional looking. I am not just speaking from a designer side on this. I was on Google doing some personal shopping and saw some Zazzle items on the results that fit what I was looking for. Upon clicking on them, all I see are these products across the page when it loaded. I had to scroll down to actually look at the product I had clicked through to see. Excuse me...but how freakin' aggravating it must be for other customers as well. Not to mention having to scroll past all the other products showcased below the one I was interested in just to see the product information. I am sorry, but I think this is a complete hinderance from the shopping side of things for the customer. I know this has already been discussed in the forums, and I understand how awful this is from the designer's side of things. But i just got first hand experience being a customer and it definitely was not a great impression. I felt bombarded and immediately wanted to hit the back button to return to the Google search results. Zazzle, please seriously reconsider the placements of the "extra products" you are trying to throw in customers faces and be considerate of the products that the customer expects to see when clicking through to an item they already were interested in enough to click through in the first place. Sorry for the rant but it is what it is.
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Submitted by
BevStuff
on
06-16-2025
11:57 AM
I request among the stationary template options, you label clearly which ones are downable in the template description. It's not identified and I may not find out I fill out the marketplace selling form whether a stationary design is downloadable or not, then once I see that, I have to go find the right one and remake the design. Please make what is downloadable clearly labeled on the stationary template selection.
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Submitted by
mgdesigns
on
05-22-2025
06:39 AM
I wish with just 1 click I could see which products still need a cover photo and which ones need a video. I'd like to suggest an option to sort our products on the backend by cover photos and videos needed or not. It would also be nice if we could see with just 1 glance if a product is part of a collection or not, without any extra clicks. Thanks!
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Submitted by
Lea
on
06-12-2025
06:39 AM
Wasn't sure whether to put this here or in technical issues - but is there any way Zazzle can make the curved “ ” and ‘ ’ the default in the customizer? Or is there a shortcut I don't know about to make them show up easier than copy paste (since customers likely won't do that). That straight prime symbol that shows up is so unsightly and even obtrusive in some fonts. Thanks! (I tried to search if this has been asked before but every post that Mark has ever commented on came up in the results 😂)
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Submitted by
YesItsRoy
on
05-24-2025
02:44 PM
Title, Description, and Tags should all support each other for on- and off-site SEO. It would be easier to ensure we're using supportive Tags, if the input field for them were located up where we can see all three fields together -- in that big empty space next to the Product Merchandising image. It would make workflow a tad more user friendly and help our creative juices when we can only think of three tags and want more because we can see the Description and Product in the same panel. It would prevent us scrolling up and down and thinking "wait, is this the blue one or the green one?" I do understand how complex coding is for the entire Z site, but this one is a simple CSS mod. I know because I did it in the Inspect panel to grab this screen cap. 😉 Thank you for your consideration. 😊
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Submitted by
CLC
on
05-27-2025
07:59 AM
It is difficult to see all of the design on pens, could you show the full artwork flat and not on a pen, so the customer could see what they are getting...thank you
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Submitted by
SheaPrints
on
05-08-2025
02:26 AM
I'd love a measuring tool in the design area. This would be incredibly useful for accurate placement, and would provide a better sense of scale for images and text on smaller products.
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Submitted by
jophb
on
04-11-2025
07:53 PM
Maybe I'm in a minority, but I feel like there has been a massive uptick in the number of customers messaging me to help with their open orders. It would be great if there was more clarification to customers when they message on who to contact for which issues. Below are just some of the things I've gotten lately. At least half (if not more) of the message I get are for things I cannot help with as a designer. "I ordered invitations earlier today, but I forgot to put the time! Could you please add that the bridal shower is at 11:00 am?" "What is going on with my order? Order ID----------" (by the way, I don't think this was even one of my orders as it does not match any of my order numbers) "My name is Mary ------" (yep that's all it said, and she never responded) "Hi I just placed an order with you and realized that the wording on one of my signs is wrong would I be able to send you the updated one?" "Hi there, in my invitations could make the girl's hair black?" (this was on an already placed order) "When I go to preview the invite there is a weird IM over the text. I already purchased it and I’m worried the invites will be ruined. Can you please help?" "I ordered a sign a couple of weeks ago and still haven’t received it." "so I placed an order originally for 40 baby shower invitations, but wound up editing them and getting an order of 25. Would I be able to get reimbursed for the 40 previously ordered?"
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Submitted by
klsantillo
on
06-15-2025
08:58 AM
It would be great to add the ability to search our products by product number. I keep a spreadsheet for license usage and searching by title brings up too many results. Searching by product number would quickly bring up the item so I can enter the data into my spreadsheet, with a screenshot of the product for quick reference.
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