As it happens, I have 4-5 Support requests in via email.  They're on various topics -- Fabric identifies as Digital Download, Authenticating without Cell, Products where customers shouldn't be able to Edit This Design are able to do so, and I can't remember what else right now. In every case, the Service Rep has responded with either "we need more info" or "it's taking longer than expected."  I have no idea what they're talking about.  I suppose customers are writing in with one request, but when it's a designer, we're all over the place and could well be a customer too. This morning a lovely person said "we need more information," and I sent "which request?," and I got "it's taking longer than expected."  Well, heck yeah, it's taking longer -- because all we're doing is trading emails. 😅 Please include our original request in the response or at least give us some clue of topic in the initial response.  Then we can use the case number in the email (never the subject line; that always changes) to identify the topic. Thank you. ... View more

I'm hoping given all the recent changes, that Zazzle will host a webinar to share with the creators on this wonderful platform what we need to do to be seen. I can't be the only one who has been hit with a sharp dip in sales and views. I just looked at my link over history and I've gone from 200+ clicks a day to 8. Obviously something has dramatically changed in how our pins, and social posts with our links and affiliate links are being seen by search engines.  Is Zazzle now giving more weight to Titles over Tags or vice versa? Are our old links no longer working with the new Ambassador program? I'm sure Zazzle wants all of us to succeed rather than just a small handful that know the recipe to the secret sauce and charge $$$ to share it. Shouldn't all the creators know the best SEO practices preferred by the Zazzle algorithm so we can all sell more?  ... View more

I understand that Zazzle doesn't want to advertise the millions of designs by designers on google anymore because of cost factors, but can they not at least carry on advertising that they have a site that sells customizable products. I googled "Wedding Invitations" and "Business Cards" and Zazzle are no where to be seen. Other sites like Vistaprint and numerous other sites must be making so much more money now. So just an idea for Zazzle, at the very least please advertise that your site exists when future customers simply type in the basics like "Posters" "Greeting cards" e.t.c. ... View more

I would love to be able to see where a referral comes from, for instance from Pinterest, Instagram, Facebook, blog, etc., included on the referral reports. It would be very helpful to determine what promotional efforts we're doing are working best. Thank you!  ... View more

The design tool is giving me fits today because I'm trying to work on some details of a design and the new areas thing is always covering up part of the design even when it's collapsed. I like this new feature, but it's getting in my way.  The problem could be solved if we could have a slider to control the width of the left hand panel instead of an all or nothing choice between hogging up a huge chunk of the screen and collapsed. Same for the right hand panel though it's not as problematic.   ... View more

Hi! I want to suggest adding other options to the "Collections Sort Order," such as "last viewed day," "more views in the last 24 hours," and "last sold day.", thanks in advance! ... View more

Hello! I would love to have a section where I can open Glyphs & Special Ligatures for the selected font. Thanks in advance! ... View more

It has been my consistent recommendation to conduct thorough beta testing prior to implementing updates. Unfortunately, this suggestion has not garnered sufficient attention until recently. Even now, given the number of designers, the level of engagement on this critical issue remains concerning. I previously expressed my apprehension that unaddressed systemic issues could lead to significant platform instability. A prime example of this is the persistent problem with searching for wristwatches. For an extended period, searching for "wristwatches" on Zazzle has yielded irrelevant results, predominantly t-shirts, rather than the intended product. Despite subsequent updates, this issue remained unresolved. As a direct consequence, wristwatch sales have been virtually nonexistent for nearly a month due to the inability to search for them effectively. This would not happen if Bata testing was performed. ... View more

There are many Zazzle creators posting about not receiving payment, payments cancelled, W8BEN Form questions, 1099 forms, and similar pay & earnings related topics. These user questions get posted in multiple different forum discussion areas. It would be helpful if all of these type of payment/earnings questions had their own forum category with the appropriate Zazzle Mods from the payment department reviewing regularly and responding to these concerns. ... View more

I would like to be able to type in a page number on the products page in addition to the arrows.  For example, if I need to do something with a product on page 15 and I have 30 pages, that's a lot of clicks forward, when it would be easier just to type 15 and go directly to that page of products. ... View more

Marketplace customers contacting designers for changes on orders needs to be addressed. This problem has been brought up multiple times without a solution. On the product page the "Maker" contact information used to be listed on the bottom left with a message contact button. The graphic artist was listed on the right with a message button. The "maker" contact information has now been removed and the only choice customers have is to message designers. We cannot help them, fix their order and most times they do not reply to us. This leads to angry customers, waste of your product, refunds and bad reviews. I had a order last night, the photo is wrong customer ordered anyway with the assumption that it would be fixed before printing, I told her to cancel and then contact me and I would help her, but no reply. At the very least "we" should be able to forward these message to you to stop production on the order, but that is not even possible. Independent graphic designers should have no contact with customers about orders. PLEASE put a message button back on the page for ORDER problems. ... View more

Just thought it would be nice to have a OOS products and Discontinued Notice board, for posting all the threads that float here and there, to be found under one place.  ... View more

Hi. I may have mentioned this a while back, but here goes: What about Zazzle offering a bridal registry or shower registry for wedding and shower collections. If this is not feasible, a customer wish list would be a nice option to include. This way, customers may select items they like, put them on their wish list for their own convenience or to share. I believe this would be a good move on Zazzle's part. Just an idea. ... View more

Please give us the option to set products to Digital ONLY. Now that digital self-referral sales are capped at 50% max, I would like to have the option to promote some digital cards using my referral ID, but I do NOT want to sell the physical cards that way. So it would be good if we could make digital-only versions to promote with the referral ID and get a cross-over sale instead of a self-referral sale. ... View more

It would be very helpful for those who are using the "Share" button from Z to be able to add a tc code before posting to a social media account or email. For example as it works now, when we use the "share" button from a product page the link is shared without any way to add a tc code. If we could track our traffic of sales to the source (Pinterest, blog, website etc) that would help us to determine where the sale came from. ... View more

As the idea subject says: Please give us a sort by royalty rate. ... View more

It would be very helpful for those who are using the "Share" button from Z to be able to add a tc code before posting to a social media account or email. 💐 ... View more

When we submit royalty changes a box appears on the product’s royalty page with the new rate which disappears when the rate changes.  However, it’s impossible to tell without checking each product’s royalty page if it was submitted successfully. It would be useful if a little identifier like a red dot or some other symbol were to appear in a store’s backend product grid by the royalty % signifying a pending change so they can easily be identified without having to click on every product.   ... View more

It would be helpful if we could reorder the collections by Event, Occasion or Moment. At the moment we only have Drag collections to rearrange Maybe make the Title/Occasion/Type sortable (similar to a spreadsheet) and by just clicking on them - they'd sort     so sort by Title, sort by occasion, sort by type maybe?   Thanks for considering! ... View more