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Submitted by
prentissbarr
on
07-02-2025
07:09 AM
Hi Zazzle Team - can you please add a few monogram fonts to the Design Tool? These auto format spacing and sizing so center letter is bigger and spacing is correct between letters. There are circle monogram, diamond monogram, curly scroll letter monogram fonts, etc. This would be a great help and improvement because Zazzle customers love monograms but setting up the product templates with regular fonts leads to inconsistent results depending on the letters chosen. Would love to see 3 to 5 true monogram fonts added. Thank you!!
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Submitted by
WHS_Designs
on
08-12-2025
11:57 AM
Now that we have transaction details available for every transaction in the Royalty History report, it would be very useful to have User Options and Promotional Discounts added to the Order Item Details section. An update to the appropriate Zazzle help articles (that discuss Creator earnings), to explain User Options (and provides examples) would also be helpful. Thank you, H
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Submitted by
Cat
on
06-18-2025
12:22 PM
I often get simple design requests from customers for things like changing colors or fonts, moving elements around, or adding a photo to a design that doesn't have one. The vast majority of these requests are things the customer could easily do themselves if they just had a basic understanding of the design tool and what it can do. Some customers are comfortable with the FAFO method (ie messing around until they figure it out) but others just need a little bit of instruction. It would be SOOO helpful if there was a simple tutorial that I could point them to for help. The current help files are all geared toward designers and they're just WAY too much. Something simple that is geared towards customers who want to make a few changes to an existing design would be incredibly helpful. Thanks!
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Submitted by
jophb
on
04-11-2025
07:53 PM
Maybe I'm in a minority, but I feel like there has been a massive uptick in the number of customers messaging me to help with their open orders. It would be great if there was more clarification to customers when they message on who to contact for which issues. Below are just some of the things I've gotten lately. At least half (if not more) of the message I get are for things I cannot help with as a designer. "I ordered invitations earlier today, but I forgot to put the time! Could you please add that the bridal shower is at 11:00 am?" "What is going on with my order? Order ID----------" (by the way, I don't think this was even one of my orders as it does not match any of my order numbers) "My name is Mary ------" (yep that's all it said, and she never responded) "Hi I just placed an order with you and realized that the wording on one of my signs is wrong would I be able to send you the updated one?" "Hi there, in my invitations could make the girl's hair black?" (this was on an already placed order) "When I go to preview the invite there is a weird IM over the text. I already purchased it and I’m worried the invites will be ruined. Can you please help?" "I ordered a sign a couple of weeks ago and still haven’t received it." "so I placed an order originally for 40 baby shower invitations, but wound up editing them and getting an order of 25. Would I be able to get reimbursed for the 40 previously ordered?"
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Submitted by
KimJ
on
08-11-2025
10:54 AM
Loving all of the changes! Thank you! I would love to see a way to integrate different designs based on size into one listing. For example, if a customer lands on an 18x24 foam board sign and then clicks on the 24x36 size, it would be great for them to see my already-made 24x36 sign designed specifically for that ratio instead of auto-adjusting the original 18x24 to fit. For SVGs, it would be a really great asset to allow designers to upload one SVG file with grouped elements already aligned and then be able to ungroup the SVG once uploaded to Zazzle. All vector software has this ability. And since it's still very hard to align smaller/multiple things perfectly and quickly on Zazzle, the ability to ungroup after uploading an already-aligned design would help tremendously. (Think photo template gifts) Thanks!
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Submitted by
shoshannahscrib
on
06-23-2025
09:24 AM
I would just like to suggest that Zazzle clarify that if the customer needs help with an order - it's late, it's wrong, etc... that they contact ZAZZLE. Probably 90% of my direct messages are people complaining or asking about their order delivery date. I know there is an auto response. I just feel bad for them that they have to wait for me to reply and to send the link, then they need to email Zazzle, then wait. It seems so stupid. This makes me the first line of customer support for things I have zero control over. It's really inefficient and frustrating for everyone. Just my feedback. I'm sure I am not the only one who gets all these order questions. thx
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Submitted by
CLC
on
06-23-2025
08:37 AM
I think the paper plates are such a cute idea for parties, but I have stopped creating designs for them as the reviews are so bad and they all say the same thing. "Plates are thin and flimsy, won't even hold a piece of cake" even the people who leave a good review mention how thin they are. Why would you not increase the price 25 cents and punch the plates on a thicker stock? Also, the customers complain that the plates are shipped in envelopes and crushed upon arrival. If you slid a piece of chit board on the top and bottom of plates in the envelope it might stop some damage.
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Submitted by
A_New_View
on
08-23-2025
06:15 PM
Hi, I think it would be a great idea if there was a way to create an in-situ image using two products in the same image. For example, the image of a table number card being held by its coordinating table number holder. For example, something like this, only with the coordinating table card in the holder. I understand that this may not be possible, I just thought I'd share the idea.
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Submitted by
JLynnW
on
08-09-2025
06:10 PM
Either or both may be a good idea. They could round out multiple home decor collections: kitchen, back to school, home office, like desk accessories, and business promotional decor. Personally, my photographic style would not fit it well, but I see a potential, if Zazzle is interested in expanding beyond event oriented products. Thank you for your consideration.
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Submitted by
ColsCreations
on
07-22-2025
08:54 AM
I get that auto-saving is a fail-safe, but it's frequently just creating unnecessary clutter in Saved Designs that needs constant cleaning-up. Anytime you enter the Design Tool on something or even just click to open the template panel, poof - into Saved Designs it goes whether it's your product or someone else's. There's lots of reason you might do either; maybe you're opening your own product in the DT just to copy an element or hex color, maybe you're looking at another Creator's work to help troubleshoot something, maybe you're just looking at a new product blank, maybe you're just testing that your templates work right ... And every single look, it's another thing added to Saved Designs. I would love the option to toggle this off and be able to toggle it on only when I am actually wanting to create something.
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Submitted by
mgdesigns
on
05-22-2025
06:39 AM
I wish with just 1 click I could see which products still need a cover photo and which ones need a video. I'd like to suggest an option to sort our products on the backend by cover photos and videos needed or not. It would also be nice if we could see with just 1 glance if a product is part of a collection or not, without any extra clicks. Thanks!
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Submitted by
Cat
on
06-15-2025
09:47 PM
It would be really great if we could customize both colors of the QR codes, not just one. As it is, one of the colors has to be black or white - which works in most situations, but not all - like say you're designing a blue on blue design where you have a dark navy text on a pale dusty blue background. It would be great if we could match both colors for the QR code.
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Submitted by
Lea
on
07-03-2025
07:29 AM
Any chance we could get the arch shape for the holiday card and maybe the announcement templates too? Thanks!
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Submitted by
SheaPrints
on
05-08-2025
02:26 AM
I'd love a measuring tool in the design area. This would be incredibly useful for accurate placement, and would provide a better sense of scale for images and text on smaller products.
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Submitted by
Amanda3117
on
07-01-2025
02:20 PM
Please add design placement options to sleeves on various shirts. Not only is this a very popular trend, but it has been requested numerous times by customers.
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Submitted by
MasterpieceCafe
on
06-25-2025
09:20 AM
Keds use to be great sellers. IDK why that relationship ended, but maybe it's possible to bring it back now? They were good sellers years ago (the ZipZ not so much). TIA
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Submitted by
almdrs
on
07-12-2025
06:39 AM
Sometimes people need products in pairs. Two or more products, one price. More profit for the seller. Like the right and left side of something. Ceramic tiles and ornaments are good examples:
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Submitted by
Windy
on
06-22-2025
07:48 PM
Zazzle, would you please optimize your Facebook feed. Just about every day I see you posting a beautiful product on your Facebook feed. People might wish to buy these gorgeous Zazzle offerings. However, never once have I seen you provide a link in your post. Sometimes, but not always, your Facebook post tells me I can find "link in bio". There is never a link in your bio. There is never a way to find the lovely product I and countless others might otherwise buy. Your Facebook feed has two hundred and thirty eight thousand followers. I suggest that you optimize your near daily communication to these 238K people, by providing a link with each product you post. https://www.facebook.com/zazzle
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Submitted by
TeresaBledsoe
on
04-07-2025
09:20 AM
I would love to be able to see where a referral comes from, for instance from Pinterest, Instagram, Facebook, blog, etc., included on the referral reports. It would be very helpful to determine what promotional efforts we're doing are working best. Thank you!
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Submitted by
WHS_Designs
on
07-23-2025
05:59 PM
I'm forwarding the request of a customer, who was asking if she could have a second (different) design (sticker) to go on the back of the matchbox favors. Currently, the imprint area of the matchbox favors is limited to a sticker on the front. I smell a missed opportunity here (and possibly, a missed sale, too). 😞 Please consider offering: 1. a second imprint area (sticker) that can go on the back of the matchbox favors 2. stickers in the size of the matchbox favors' design area dimensions (for additional or separate purchase). Thank you for your consideration.
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