With the requirement to add a private phone number in order to deal with chat, I think it is necessary to add a disabling option to this feature for those who do not want to give their phone number or do not have a mobile. It's not only very unprofessional towards designers to force this upon them as well as insulting to customers who will never receive a reply. Not to mention a fool-proof method to chase away customers altogether. Actually it should have had that option to begin with. "Chat" assumes a reply within a minute, which is obviously impossible in most cases. Thank you. ... View more

Idea Please let Pinterest links go to the actual product page. I've noticed that when people click on a pinterest image post that promotes a Zazzle product the link does not go to the actual product page but to sort of a landing page. Example This saved pin: Goes to this page with many other designs and no "Add to cart" button: Instead I would have expected it to go to the actual product page:   Reasons Going to the actual product after someone clicks the link avoids confusion. It's already a challenge to have people click the link. Now when they finally decide to click on it, it doesn't go to the product page but has to compete with other peoples designs first. We're promoting our own products on social media, as is recommended by Zazzle, not other peoples products. The customer has to do a 2nd click before arriving at the product they initial saw on social media, which increases the changes of them just closing the window before making an order. The customer already liked what they saw when they clicked on the Pinterest link but now the product we promoted has to instantly compete with many other products. I know this has been mentioned before, but just wanted to share my opinion and experience. Zazzle is a great place for being creative as a designer, I like the designing for new products, the contests and the community and would love to stay here for many years. In my opinion this 'little' change could help creators. Thanks for reading. ... View more

I've seen multiple times on Zazzle forum that there are designers that have this feature enabled - they can make minor changes for the existing products and keep the same listing. I don't have that option and it would be very handy to have one. From time to time there are small mistakes you make in your design that can impact a sale. It can be easily fixed and we could keep the same listing up instead of deleting it, since the existing listing is already gaining some traffic and has positioned in the marketplace.   Please make this feature available for everyone! ... View more

I'm analyzing some of my products from the backend. I want to suggest a feature where we can see the items we have "hidden" from the collections album, probably just a mark to indicate that it's hidden, instead of clicking through the products one by one in the Collections to see if it's hidden, then go back to the collections again to check on the other items.  Thank you!  ... View more

I created a round pillow a few months ago with a background which imitates velvet texture.  A customer just contacted me to ask if the  pillow would have a velvetty texture, and I thought it would be very interesting to have real velvet option for the pillows fabric. It’s cozy and trendy  for home decor! Could you please consider this option ? Thank you! 🙏  ... View more

Below the product on the product page Z has done a great job showing more products from the collection. I'd love to see the words, "Shop this collection" be a link to the actual collection itself. This would reduce the amount of times the customer has to click on the individual products to see what's in the collection itself.  It's a little misleading when the individual products in the "Shop this collection" area only goes to that one product. I would suspect that all that clicking would turn away a customer who just wants to shop everything from that collection to purchase matching products.  ... View more

I am not comfortable providing a private cell phone number. The two factor authentication can be achieved by sending the code to the email you already have on file for a designer.  As it is now, I am unable to assist a customer via chat because I have not provided my personal cell phone number. The customer is able to send me a message via chat (as was tested by ColsCreations in another thread) but they do not receive anything on their end to inform them I cannot receive this.  Please reconsider this 2FA and include an email option. ... View more

Could discontinued products  be removed from optimization needed products.  There is a separate category for discontinued products and it would be easier to find the products needing to be optimized if the discontinued products were removed.  Oh, I just now checked the discontinued button and I see that only a few of my discontinued products show up when I click that button so maybe this is a technical problem.  Maybe the  discontinued products are not suppose to be included with the products that need to be optimized.  It really would be great if only non-discontinued products showed when clicking the optimization needed products.  It would be a lot less products to sort through. Thanks for considering, Sandra ... View more

There should be an opacity option for elements (shapes). It would help take our designs to the next level if we could overlay translucent shapes. It would be a sliding scale opacity option ... View more

Don't know if this is something that Zazzle can control or not, but I'd LOVE to see sunscreen as an option for the little travel bottle favors: Create your own Travel Bottle Set | Zazzle. Sunscreen would be the perfect wedding favor for destination weddings in tropical/beach locations! (Just thinking like a sunburn-prone red-head here!😉) ... View more

It would be great to have dog t-shirts, harnesses, or something similar to design and personalize for seasons, special occasions, etc. 🙂 ❤️🐾 ... View more

Working through hundreds or products adding newly produced in-situ images, is very time consuming. In doing so, I have identified where things could be made a whole lot easier. Instead of going through the process of (1) clicking "Product Media Manager", at the top of the page, then (2) having to click the button "Add Media" on the new page that opens, and then (3) having to click a further button "Upload Media", could we please simply have ONE link to click? Just have "Upload Media" at the top of the page - one action instead of three. (If people need detailed instructions on what needs to be done you can have a little information question-mark alongside the link.) The three-step process as it is calls for keyboard gymnastics as the cursor is unnecessarily moved around the screen to make superfluous clicks.  ... View more

I wish Zazzle offered more plus-sized women's clothing, especially all-over print leggings and shirts.  I would also like to see all-over--print shorts and skirts offered, especially in plus sizes.  I really think these would sell.  Personally, I would love to buy some of the leggings I see here, but they don't come in my (fat) size!  Please consider us larger women, and offer plus-sized clothing! ... View more

It would be great if the Sympathy category under Occasions could be changed to Sympathy/Bereavement.  When I think of "sympathy" I'm think of something I need to purchase for someone I know who has lost a loved one like a card expressing my sympathy.  When I here bereavement it means someone you love has passed and you need to purchase funeral cards, thank you cards, memorial keepsakes, etc.  I know it might be splitting hairs and I'm pretty sure anyone who makes things for funerals already puts their items under Sympathy, but I think changing it to Sympathy/Bereavement would make it clearer to the buyer.  Just a thought! ... View more

Can we request that the 'notifications' numbers have different colors based on the notification type.  I can't be the only one that gets excited thinking it is a sale notification, only to find out it's just a Zazzle announcement of some sort. HAHA.  But in all seriousness, it would be AWESOME if there was a different notification color or way to tell if it is a sale, product like, site announcement and other.   ... View more

On the product page where it shows the designer at the top of the screen, if you click on the store name it gives you the option to message the designer. If the customer clicks on the message button here, it takes them directly to chat - there's no customer support option. However, if they scroll WAY down to the product description area, there's another option to message the designer. If they click on the message button in this location, it offers them the option of contacting customer support: I'd like to suggest that the top message button should work like the bottom one does - i.e. give the customer the "customer care" option. I think that the vast majority of customers never scroll down far enough to get to the product description area, so most are using the top contact button rather than the bottom one. I think if this message button had the customer support option it might cut down on the bazillions of messages that should go to customer support instead of to us, and that would be a better experience for both us and the customer! Thanks for considering my plea! 😁   ... View more

I know it's naive to think that my post will change anything, but things have come to a point where I have too much to lose to leave it without a word. (And I've just read that some criticism here won't lead to punishment in the marketplace.) Like many other designers, I'm experiencing a decline in sales. It would be comfortable for me too to blame it on the economy, but all my other POD accounts are acting normally (October = 3x August). Despite spending 100% of my POD time here since the mockup misery and the collections update. Unlike others, I believe the main factor in decreasing sales is the heavy manual intervention in the marketplace placements. Definitely not the collections, maybe not the mockups or any changes announced, but things happening under the hood. It seems that Zazzle's new approach is not showing customers what they want but showing them what they want them to want. But, as results show, it doesn't work like that. Apparently, the crowd can better decide what's popular (with their money) than some Editors (with their picks). A year ago, when I was browsing in some random product category, I was thinking if I had more money, I would buy this and that, and those too. Everything looked so nice and professional. Now I scroll through the first page of literally any category and don't like what I see enough to go to the second page. Yes, some awful mockups definitely don't help (and I say this knowing that I suck at mockups too), but prioritizing pages of designs that one employee liked at some point will drive away customers who are used to seeing beautiful and trendy things here. I like to believe that the intent was good, but the implementation went astray. I understand that Zazzle wants to reward certain designers and influence buyers, but it could be done wiser in my opinion. So just a suggestion: why don't you put one Editor's pick in every other row and let customers see the organically popular items too (bought with real money), as it used to be. If you placed a few EPs on the first pages, they would have the opportunity to catch up, but they would be put back into their normal places a few days later (I mean like some rotation system). This way, the category pages would have the popular and best-selling products but always show something new to keep visitors coming back. Sorry for the length and the poor English. ... View more

Beside vanilla scent candles can you have please>> Cinnamon/apple -- pumpkin spice-- sandalwood-- cashmere--Mid summers night--Soft Blanket.     ... View more

It would be wonderful if we could have categories for collections, at least on the back end. Then we could move whole segments of collections around, such as moving all the Christmas collections to the front for the holiday season. It would also make rearranging collections much easier in the back end. ... View more