Please Bring Back the Live Designer

[Colorfulgalshop]

I get frequent requests from customers to help make tweaks to designs - sometimes they want me to call them and chat and go over their changes.  With the new ambassador program and our loss of sales, it's not really worth my time to help customers with custom design work -  even the smallest of changes.

So . . .  I'd like to suggest that Zazzle bring back the Live Designer option so customers can get the help they deserve. Right now I'm sending them to customer service - not sure customer service is even able to help with designing?  

[Beth]

Hi @Colorfulgalshop I've passed your comments to the team, thank you so much for sharing your perspective!

In the meantime, you can direct any customers requiring design assistance to the chat function on the page where the live chat agents can assist with any inquiries the customer may have that are not creator-specific design adjustments.