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Submitted by
CreativeLeahG
on
03-31-2024
04:25 AM
I don't know if this is technically possible but given the many thousands of products being hidden due to optimization required, quick create update, affiliates and creators are left with thousands of links now returning to a Zazzle main page which doesn't help the customer, the creator or the affiliate. If possible could those 'dead links' be configured to return to the creators storefront or profile instead? This is a good idea for several reasons: Improved customer experience: When a customer clicks on a product link expecting a specific item, landing on the Zazzle main page instead is frustrating. This redirection wastes the customer's time and hinders their ability to find the desired product. Boosted sales for creators and affiliates: By directing customers to the creator's storefront or profile, they are more likely to see similar products or other creations by the same person. This can lead to increased sales for both the creator and any affiliates involved. Reduced friction: A smoother customer journey translates to a better overall experience. When links seamlessly take customers to the intended product or creator's page, it reduces frustration and keeps them engaged in the buying process. Valuable data for Zazzle: By analyzing traffic directed to a creators storefront or profile, Zazzle can gain valuable insights into customer preferences and buying habits. This data can then be used to inform future product creation and marketing strategies. While technical limitations may exist, the potential benefits for customers, creators, and affiliates make this a worthwhile idea to explore. Meanwhile there is a blog post here with suggestions of how creators can manage the hidden QC issue.
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Submitted by
Pixelan
on
12-12-2023
03:14 AM
Idea Please let Pinterest links go to the actual product page. I've noticed that when people click on a pinterest image post that promotes a Zazzle product the link does not go to the actual product page but to sort of a landing page. Example This saved pin: Goes to this page with many other designs and no "Add to cart" button: Instead I would have expected it to go to the actual product page: Reasons Going to the actual product after someone clicks the link avoids confusion. It's already a challenge to have people click the link. Now when they finally decide to click on it, it doesn't go to the product page but has to compete with other peoples designs first. We're promoting our own products on social media, as is recommended by Zazzle, not other peoples products. The customer has to do a 2nd click before arriving at the product they initial saw on social media, which increases the changes of them just closing the window before making an order. The customer already liked what they saw when they clicked on the Pinterest link but now the product we promoted has to instantly compete with many other products. I know this has been mentioned before, but just wanted to share my opinion and experience. Zazzle is a great place for being creative as a designer, I like the designing for new products, the contests and the community and would love to stay here for many years. In my opinion this 'little' change could help creators. Thanks for reading.
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Submitted by
AlyssaErnst
on
06-18-2024
07:49 PM
Every Adobe program I use has a ruler to measure sizes as we're creating, is it possible to add this feature?
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Submitted by
lena77678
on
02-07-2024
04:26 AM
I've seen multiple times on Zazzle forum that there are designers that have this feature enabled - they can make minor changes for the existing products and keep the same listing. I don't have that option and it would be very handy to have one. From time to time there are small mistakes you make in your design that can impact a sale. It can be easily fixed and we could keep the same listing up instead of deleting it, since the existing listing is already gaining some traffic and has positioned in the marketplace. Please make this feature available for everyone!
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Submitted by
HeatherM
on
11-25-2024
09:41 AM
A mockup which shows the color changing properties of the Magic Mug would be awesome. Here are a few ideas from Google images. Thanks!
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Submitted by
anertek
on
04-15-2025
03:57 AM
Since the chat was added, I've gotten many messages from customers concerned about shipping times, as they assume the products will be shipped from my country. It's made me wonder how often someone likes a design of mine but chooses not to buy it because they don't know Zazzle does the printing and shipping. Now, with everything going on with tariffs, I can't help but wonder whether it's made customers even more careful. Understandably, they might avoid ordering something they think will be shipped from a different continent. Unfortunately, I added my country years back. As far as I can tell, there's no way to remove this. I'd love to be able to opt out of displaying what country I'm located in on my store pages. Thanks!
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Submitted by
LMGildersleeve
on
02-27-2024
08:21 AM
Below the product on the product page Z has done a great job showing more products from the collection. I'd love to see the words, "Shop this collection" be a link to the actual collection itself. This would reduce the amount of times the customer has to click on the individual products to see what's in the collection itself. It's a little misleading when the individual products in the "Shop this collection" area only goes to that one product. I would suspect that all that clicking would turn away a customer who just wants to shop everything from that collection to purchase matching products.
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Submitted by
Es
on
01-24-2024
12:55 AM
There should be an opacity option for elements (shapes). It would help take our designs to the next level if we could overlay translucent shapes. It would be a sliding scale opacity option
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Submitted by
A_New_View
on
12-18-2024
01:21 PM
Zazzle has lots of great kitchen accessories; aprons, potholders, glasses, floor mats, etc How about adding all-over print dining cushions? Example: https://www.amazon.com/ALEEIK-Printed-Comfort-Non-Slip-Farmhouse/dp/B0CZHLQDBP/ref=sr_1_31?
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Submitted by
Connie
on
08-28-2024
11:24 AM
It would be really helpful if we could get a "last 5 years" option for the product insights, instead of just one year. That way we can see how a product does over time.
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Submitted by
Cat
on
01-18-2025
10:59 AM
Seems like there are changes afoot with the paper sheets product. While you're at it, I would LOVE to see folding options for the 8.5x11 size - meaning that Zazzle would deliver them folded instead of flat. Both a bi-fold and a tri-fold option would be SUPER helpful, and I think it would make them a much more attractive product!
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Submitted by
samack
on
06-06-2024
06:16 AM
Could discontinued products be removed from optimization needed products. There is a separate category for discontinued products and it would be easier to find the products needing to be optimized if the discontinued products were removed. Oh, I just now checked the discontinued button and I see that only a few of my discontinued products show up when I click that button so maybe this is a technical problem. Maybe the discontinued products are not suppose to be included with the products that need to be optimized. It really would be great if only non-discontinued products showed when clicking the optimization needed products. It would be a lot less products to sort through. Thanks for considering, Sandra
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Submitted by
klstock
on
06-13-2024
07:58 AM
I am not comfortable providing a private cell phone number. The two factor authentication can be achieved by sending the code to the email you already have on file for a designer. As it is now, I am unable to assist a customer via chat because I have not provided my personal cell phone number. The customer is able to send me a message via chat (as was tested by ColsCreations in another thread) but they do not receive anything on their end to inform them I cannot receive this. Please reconsider this 2FA and include an email option.
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Submitted by
Andrea
on
09-26-2024
08:12 AM
On collection sorting. I was recently putting my Halloween collections at the top, but how annoying it is that the page wizzes to the top, and I have scroll back down again. Is anyone with me on this? Could we ask to get that feature removed to make seasonal sorting less frustrating? Also why not incorporate an option to sort by: drag and drop, send to front/back in a grid-view. This would be much like we did with the previous product sorting within collections. 1. Please stop the screen from sliding to the top when the user selects to send a collection to the top. 2. Consider grid view for collection sorting.
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Submitted by
KittyValentine
on
10-13-2024
11:04 AM
It would be great if we had the possibility to put some kind of "away or out of office" automatic reply into the chat. With the hurricane we had just now I knew that I would be without power and internet for days so any requests coming in during that time just sat for days in the chat. Additionally when I finally got to them they were about production and shipping so not for me to solve anyways... would have been great to have an auto-reply message to inform customers and redirect them to customer support. I tried to utilize the custom message in the chat settings with an out-of-office text but customers don't seem to see or read that message.
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Submitted by
Anne
on
08-16-2024
03:35 AM
With the requirement to add a private phone number in order to deal with chat, I think it is necessary to add a disabling option to this feature for those who do not want to give their phone number or do not have a mobile. It's not only very unprofessional towards designers to force this upon them as well as insulting to customers who will never receive a reply. Not to mention a fool-proof method to chase away customers altogether. Actually it should have had that option to begin with. "Chat" assumes a reply within a minute, which is obviously impossible in most cases. Thank you.
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Submitted by
Cat
on
01-09-2024
01:07 AM
On the product page where it shows the designer at the top of the screen, if you click on the store name it gives you the option to message the designer. If the customer clicks on the message button here, it takes them directly to chat - there's no customer support option. However, if they scroll WAY down to the product description area, there's another option to message the designer. If they click on the message button in this location, it offers them the option of contacting customer support: I'd like to suggest that the top message button should work like the bottom one does - i.e. give the customer the "customer care" option. I think that the vast majority of customers never scroll down far enough to get to the product description area, so most are using the top contact button rather than the bottom one. I think if this message button had the customer support option it might cut down on the bazillions of messages that should go to customer support instead of to us, and that would be a better experience for both us and the customer! Thanks for considering my plea! 😁
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Submitted by
NigelSutherland
on
11-03-2024
02:41 AM
Just a simple "Quick Edit" option would make life so much easier when amending titles and tags for products that have been highlighted for optimisation. Here's how RedBubble do it - the products and their editable fields show as a long list (screenshot)...
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Submitted by
LJ
on
11-14-2023
05:53 AM
I know it's naive to think that my post will change anything, but things have come to a point where I have too much to lose to leave it without a word. (And I've just read that some criticism here won't lead to punishment in the marketplace.) Like many other designers, I'm experiencing a decline in sales. It would be comfortable for me too to blame it on the economy, but all my other POD accounts are acting normally (October = 3x August). Despite spending 100% of my POD time here since the mockup misery and the collections update. Unlike others, I believe the main factor in decreasing sales is the heavy manual intervention in the marketplace placements. Definitely not the collections, maybe not the mockups or any changes announced, but things happening under the hood. It seems that Zazzle's new approach is not showing customers what they want but showing them what they want them to want. But, as results show, it doesn't work like that. Apparently, the crowd can better decide what's popular (with their money) than some Editors (with their picks). A year ago, when I was browsing in some random product category, I was thinking if I had more money, I would buy this and that, and those too. Everything looked so nice and professional. Now I scroll through the first page of literally any category and don't like what I see enough to go to the second page. Yes, some awful mockups definitely don't help (and I say this knowing that I suck at mockups too), but prioritizing pages of designs that one employee liked at some point will drive away customers who are used to seeing beautiful and trendy things here. I like to believe that the intent was good, but the implementation went astray. I understand that Zazzle wants to reward certain designers and influence buyers, but it could be done wiser in my opinion. So just a suggestion: why don't you put one Editor's pick in every other row and let customers see the organically popular items too (bought with real money), as it used to be. If you placed a few EPs on the first pages, they would have the opportunity to catch up, but they would be put back into their normal places a few days later (I mean like some rotation system). This way, the category pages would have the popular and best-selling products but always show something new to keep visitors coming back. Sorry for the length and the poor English.
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Submitted by
jophb
on
04-22-2024
12:50 PM
Can we request that the 'notifications' numbers have different colors based on the notification type. I can't be the only one that gets excited thinking it is a sale notification, only to find out it's just a Zazzle announcement of some sort. HAHA. But in all seriousness, it would be AWESOME if there was a different notification color or way to tell if it is a sale, product like, site announcement and other.
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