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Submitted by
Fiorenzo
on
02-07-2022
01:14 AM
With Easter, Mother's & Father's Day, St. Patrick's Day and so many other occasions knocking at our doors it would be extremely helpful to be able to create our own mockups especially for cards, so we can show front & inner pages/backside in one picture (which makes it easier also for customers to choose the right one without having to enter the product page first). It's also handy for other products that are printed on two sides, such as pillows. Once you had the opportunity to do so (beta), you feel lost without this option. Thank you so much for a short feedback 🌹
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Submitted by
Cat
on
03-05-2022
10:42 AM
I know this has been discussed to death, and I know Zazzle is analyzing data from the test run, but I just want to add another voice to the chorus begging for this feature. I just had to delete about 30 products that I'd already promoted because I discovered that I forgot to set the inner fill property on the photo template. It just kills me not to be able to fix things like that, and deleting products after they've already been promoted is such a messy solution.
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Submitted by
Cat
on
02-08-2022
12:04 PM
I'm not sure what's going on, but I've been totally slammed with shipping inquires recently - three so far this morning. I really think that calling us "creators" has made this problem worse. I would love it if Zazzle could allow us to craft an instant auto-response to clarify, but since that might be difficult, perhaps Zazzle could implement an instant "thank you for your message" note which would clarify that we cannot help with customer service requests, but to stand by if their request is about the artwork/digital template. The current auto-response isn't very automatic so if we're not available to reply instantly, the customer is left hanging, and I think it's very frustrating for them to have to wait hours or days only to find out that we can't help them. Something like this perhaps: Thanks so much for reaching out! Your message has been forwarded to the product creator. Please Note: creators produce the artwork/digital templates, but not the products themselves. If you are inquiring about product specifications, the ordering process, printing, or shipping, you'll need to contact Zazzle's Customer Care team via www.zazzle.com/about/ask. Otherwise, stand by and the creator will back to you as soon as possible. Thanks for considering it!
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Submitted by
Pixelan
on
12-12-2023
03:14 AM
Idea Please let Pinterest links go to the actual product page. I've noticed that when people click on a pinterest image post that promotes a Zazzle product the link does not go to the actual product page but to sort of a landing page. Example This saved pin: Goes to this page with many other designs and no "Add to cart" button: Instead I would have expected it to go to the actual product page: Reasons Going to the actual product after someone clicks the link avoids confusion. It's already a challenge to have people click the link. Now when they finally decide to click on it, it doesn't go to the product page but has to compete with other peoples designs first. We're promoting our own products on social media, as is recommended by Zazzle, not other peoples products. The customer has to do a 2nd click before arriving at the product they initial saw on social media, which increases the changes of them just closing the window before making an order. The customer already liked what they saw when they clicked on the Pinterest link but now the product we promoted has to instantly compete with many other products. I know this has been mentioned before, but just wanted to share my opinion and experience. Zazzle is a great place for being creative as a designer, I like the designing for new products, the contests and the community and would love to stay here for many years. In my opinion this 'little' change could help creators. Thanks for reading.
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Submitted by
LJ
on
08-28-2023
05:40 AM
Please allow us to move our products between stores without the need to repost them. Especially considering all these recent changes, such as cover photos and collections (no complaints, I hope you know what you're doing), it has become literally impossible to keep up with the mess my account has turned into. I am aware that we can repost the items in a new store and delete the old ones, but that's not a solution, as it would mean losing statistics, marketplace rankings, and all the effort that has been invested in marketing. I must admit, I made numerous mistakes when I started 10 years ago, but creating all those stores seems like an issue that can't be fixed and continues to pose difficulties time and time again. Pretty please...
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Submitted by
LMGildersleeve
on
05-31-2023
10:56 AM
I know this was marked solved on another post but it truly wasn't put into the Suggestions forum to begin with. I'm really going batty and blind trying to create transparent backgrounds on mugs, keychains and other products currently shown on white backgrounds. Because my time spent on designing has now doubled for one product (creating the design, using the Z design tool and now trying to create beautiful covers), I'd sure appreciate a better system to make cover photos.
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Submitted by
CatsEyeViewGift
on
10-11-2022
05:04 AM
I know this has been suggested NUMEROUS times over the years - but considering that PayPal has now made a stance that they will fine people $2500 if they consider anything they say as misinformation - I think it's time to reconsider your stance on how we can get paid. PLEASE start making direct bank deposit a choice for royalty / referral payments. We should not have to walk a politically correct line in order to get our money. Yes, I know they said it's a "mistake" but how do you "mistakenly" put something like that out there?
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Submitted by
MasterpieceCafe
on
02-04-2023
07:54 AM
It would be nice if Zazzle could partner with one of the Mockup companies that are available to give us more variety with in situ options. My biggest issues with trying to find appropriate mockups (other than price!) is style and scale. It would be nice if we had this ability within Zazzle so we knew that we were choosing mockups that are products we offer with our images in the proper scale as the mockup. TIA
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Submitted by
LJ
on
11-14-2023
05:53 AM
I know it's naive to think that my post will change anything, but things have come to a point where I have too much to lose to leave it without a word. (And I've just read that some criticism here won't lead to punishment in the marketplace.) Like many other designers, I'm experiencing a decline in sales. It would be comfortable for me too to blame it on the economy, but all my other POD accounts are acting normally (October = 3x August). Despite spending 100% of my POD time here since the mockup misery and the collections update. Unlike others, I believe the main factor in decreasing sales is the heavy manual intervention in the marketplace placements. Definitely not the collections, maybe not the mockups or any changes announced, but things happening under the hood. It seems that Zazzle's new approach is not showing customers what they want but showing them what they want them to want. But, as results show, it doesn't work like that. Apparently, the crowd can better decide what's popular (with their money) than some Editors (with their picks). A year ago, when I was browsing in some random product category, I was thinking if I had more money, I would buy this and that, and those too. Everything looked so nice and professional. Now I scroll through the first page of literally any category and don't like what I see enough to go to the second page. Yes, some awful mockups definitely don't help (and I say this knowing that I suck at mockups too), but prioritizing pages of designs that one employee liked at some point will drive away customers who are used to seeing beautiful and trendy things here. I like to believe that the intent was good, but the implementation went astray. I understand that Zazzle wants to reward certain designers and influence buyers, but it could be done wiser in my opinion. So just a suggestion: why don't you put one Editor's pick in every other row and let customers see the organically popular items too (bought with real money), as it used to be. If you placed a few EPs on the first pages, they would have the opportunity to catch up, but they would be put back into their normal places a few days later (I mean like some rotation system). This way, the category pages would have the popular and best-selling products but always show something new to keep visitors coming back. Sorry for the length and the poor English.
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Submitted by
lena77678
on
02-07-2024
04:26 AM
I've seen multiple times on Zazzle forum that there are designers that have this feature enabled - they can make minor changes for the existing products and keep the same listing. I don't have that option and it would be very handy to have one. From time to time there are small mistakes you make in your design that can impact a sale. It can be easily fixed and we could keep the same listing up instead of deleting it, since the existing listing is already gaining some traffic and has positioned in the marketplace. Please make this feature available for everyone!
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Submitted by
Es
on
01-24-2024
12:55 AM
There should be an opacity option for elements (shapes). It would help take our designs to the next level if we could overlay translucent shapes. It would be a sliding scale opacity option
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Submitted by
alissag
on
10-31-2022
03:10 PM
I know some version of this has been suggested before, and I know Zazzle already has a huge amount of products that they offer, but I would love if there were some more all-over-print clothing options. I know tees and sweatshirts has been suggested in the past. Personally I would love to see dresses and skirts, possibly sports bras or other sporty tops to go with the different leggings we already have. I even tried setting up a separate store using Printful because of the different dress and skirt options they have, but it was taking too much time away from creating for Zazzle, and I already had enough on my plate.
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Submitted by
Cat
on
01-09-2024
01:07 AM
On the product page where it shows the designer at the top of the screen, if you click on the store name it gives you the option to message the designer. If the customer clicks on the message button here, it takes them directly to chat - there's no customer support option. However, if they scroll WAY down to the product description area, there's another option to message the designer. If they click on the message button in this location, it offers them the option of contacting customer support: I'd like to suggest that the top message button should work like the bottom one does - i.e. give the customer the "customer care" option. I think that the vast majority of customers never scroll down far enough to get to the product description area, so most are using the top contact button rather than the bottom one. I think if this message button had the customer support option it might cut down on the bazillions of messages that should go to customer support instead of to us, and that would be a better experience for both us and the customer! Thanks for considering my plea! 😁
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Submitted by
zaralla
on
09-24-2023
11:39 PM
It would be very nice if we could MOVE AROUND the tags and reorder them instead of having to delete them all and redo them. As we learn seo and have to go back and redo all the tags this would speed up the process greatly!
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Submitted by
LMGildersleeve
on
02-27-2024
08:21 AM
Below the product on the product page Z has done a great job showing more products from the collection. I'd love to see the words, "Shop this collection" be a link to the actual collection itself. This would reduce the amount of times the customer has to click on the individual products to see what's in the collection itself. It's a little misleading when the individual products in the "Shop this collection" area only goes to that one product. I would suspect that all that clicking would turn away a customer who just wants to shop everything from that collection to purchase matching products.
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Submitted by
Connie
on
10-09-2023
07:42 PM
When we delete a product form our store, please automatically delete the product from the collection! More than once I've found blank products in my collections, because I deleted the product, but it's still invisibly showing in my collections.
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Submitted by
Shakenbake
on
02-06-2023
03:38 PM
If someone is buying a digital download of an invitation, they should not be allowed to apply a 50% off coupon to a digital download. They should have to pay full price for the invitation for the convenience of gettin our product not as a POD item at a POD site lol. An invite that would be $12-14 ($12-18 on Etsy in the good old days) should not be given away for a measly $5.98. Please consider restricting coupons to printed products. They are getting a crazy deal if they are getting our goods for pennies. While I appreciate that the percentage is much more fair, the price they ultimately pay is NOT lining up with what we would charge for a digital design on other marketplaces or our own websites. I would also really love to be able to see if they are erasing all the text and downloading blanks etc. We have no access to see the edits being made to see if our proprietary goods are being abused. Thanks!!
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Submitted by
CreativeLeahG
on
03-31-2024
04:25 AM
I don't know if this is technically possible but given the many thousands of products being hidden due to optimization required, quick create update, affiliates and creators are left with thousands of links now returning to a Zazzle main page which doesn't help the customer, the creator or the affiliate. If possible could those 'dead links' be configured to return to the creators storefront or profile instead? This is a good idea for several reasons: Improved customer experience: When a customer clicks on a product link expecting a specific item, landing on the Zazzle main page instead is frustrating. This redirection wastes the customer's time and hinders their ability to find the desired product. Boosted sales for creators and affiliates: By directing customers to the creator's storefront or profile, they are more likely to see similar products or other creations by the same person. This can lead to increased sales for both the creator and any affiliates involved. Reduced friction: A smoother customer journey translates to a better overall experience. When links seamlessly take customers to the intended product or creator's page, it reduces frustration and keeps them engaged in the buying process. Valuable data for Zazzle: By analyzing traffic directed to a creators storefront or profile, Zazzle can gain valuable insights into customer preferences and buying habits. This data can then be used to inform future product creation and marketing strategies. While technical limitations may exist, the potential benefits for customers, creators, and affiliates make this a worthwhile idea to explore. Meanwhile there is a blog post here with suggestions of how creators can manage the hidden QC issue.
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Submitted by
Jolanda
on
09-06-2022
11:47 AM
I think it would really help sell duvet covers if there were in situ pics!
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Submitted by
wheresthekarma
on
05-25-2023
08:20 AM
Just suggesting another fun idea for products on Zazzle. Instead of just designing one card, having a set of four or six or ten... would be nice. So we can place multiple designs that are related and a customer can buy the set. Thanks for looking!
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