LMGildersleeve
Valued Contributor III

Below the product on the product page Z has done a great job showing more products from the collection. I'd love to see the words, "Shop this collection" be a link to the actual collection itself. This would reduce the amount of times the customer has to click on the individual products to see what's in the collection itself. 

It's a little misleading when the individual products in the "Shop this collection" area only goes to that one product.

I would suspect that all that clicking would turn away a customer who just wants to shop everything from that collection to purchase matching products. 

5 Comments
HoneyBlossomA
Contributor

I second this, heartily. We continue to get messages from customers who are asking if we have more products, similar to single ones they are viewing, because they can't seem to find the entire collection these products are in. I'm happy to do the work necessary to make our collections and products organized and appealing but if the customers cannot navigate to these collections, then all these upgrades seem rather moot.

Windy
Honored Contributor II

I guess the Zazzle page makers think our customers are smart enough to scroll down and click on "SHOW MORE PRODUCTS", but this language does not make it clear that using that button will take you to a page showing the particular products in this collection. Shoppers (and Creators) may think that button just means "show me some other stuff". IMG_4344.jpeg

LMGildersleeve
Valued Contributor III

@Windy not all product pages have the "show more products" button.

SandyMDesigns
Contributor III

I would rather have it go to the collection. Zazzle's Show More only goes to 100 products. I have collections that go up to 300 products. The public is missing out on the other 2/3rds.

AlyssaErnst
Contributor

Thank you!!! It's so frustrating having to navigate away from a product in order to find my entire collection, when the "shop this collection" could easily include a link so people can access the entire collection in one click. As it stands currently, when you click "show more products" you only see the items in the "preferred" position. For example. If I have 5 different invitation designs, only one shows up as the preferred design and you have to click on another image to see the rest of the styles. It doesn't seem super obvious to me that there are other styles. I know there will be a prompt  that  says "5 styles", but it's not very user friendly if customers don't realize they have to click on that in order to see them.

I liked it so much better before when you could just click on the collection name and it brought you to all of the items in a collection and you could easily cycle through them. As a designer, it's a hassle because I can't click straight to my own collection, so I'm guessing customers get frustrated and don't bother trying to figure it out.