I often get simple design requests from customers for things like changing colors or fonts, moving elements around, or adding a photo to a design that doesn't have one. The vast majority of these requests are things the customer could easily do themselves if they just had a basic understanding of the design tool and what it can do. Some customers are comfortable with the FAFO method (ie messing around until they figure it out) but others just need a little bit of instruction. It would be SOOO helpful if there was a simple tutorial that I could point them to for help. The current help files are all geared toward designers and they're just WAY too much. Something simple that is geared towards customers who want to make a few changes to an existing design would be incredibly helpful. Thanks! ... View more

It would be really great if we could customize both colors of the QR codes, not just one. As it is, one of the colors has to be black or white - which works in most situations, but not all - like say you're designing a blue on blue design where you have a dark navy text on a pale dusty blue background. It would be great if we could match both colors for the QR code. ... View more

 I request among the stationary template options, you label clearly which ones are downable in the template description. It's not identified and I may not find out I fill out the marketplace selling form whether a stationary design is downloadable or not, then once I see that, I have to go find the right one and remake the design. Please make what is downloadable clearly labeled on the stationary template selection. ... View more

That's it.  That's the tweet.  Show Zazzle "Referrals" as 1st Party sales in Earnings.  You are not a 3rd Party. ... View more

It would be great to add the ability to search our products by product number. I keep a spreadsheet for license usage and searching by title brings up too many results. Searching by product number would quickly bring up the item so I can enter the data into my spreadsheet, with a screenshot of the product for quick reference. ... View more

Wasn't sure whether to put this here or in technical issues - but is there any way Zazzle can make the curved “ ” and ‘ ’ the default in the customizer? Or is there a shortcut I don't know about to make them show up easier than copy paste (since customers likely won't do that).  That straight prime symbol that shows up is so unsightly and even obtrusive in some fonts. Thanks! (I tried to search if this has been asked before but every post that Mark has ever commented on came up in the results 😂) ... View more

With the new Ambassador program, many of us are scrambling to adjust our approach and make ends meet. I was thinking that one way to lessen the blow a bit would be to provide a system where customers could leave a tip or payment that would go directly to the designer - it could be used as a way to collect compensation for custom design work, or it could simply be a way for a customer to leave a tip as a thank you for a designer.  Just a thought... ... View more

I am sorry, but it is very unprofessional looking.  I am not just speaking from a designer side on this. I was on Google doing some personal shopping and saw some Zazzle items on the results that fit what I was looking for. Upon clicking on them, all I see are these products across the page when it loaded. I had to scroll down to actually look at the product I had clicked through to see.  Excuse me...but how freakin' aggravating it must be for other customers as well. Not to mention having to scroll past all the other products showcased below the one I was interested in just to see the product information.  I am sorry, but I think this is a complete hinderance from the shopping side of things for the customer.  I know this has already been discussed in the forums, and I understand how awful this is from the designer's side of things.  But i just got first hand experience being a customer and it definitely was not a great impression. I felt bombarded and immediately wanted to hit the back button to return to the Google search results.  Zazzle, please seriously reconsider the placements of the "extra products" you are trying to throw in customers faces and be considerate of the products that the customer expects to see when clicking through to an item they already were interested in enough to click through in the first place. Sorry for the rant but it is what it is.  ... View more

I wish with just 1 click I could see which products still need a cover photo and which ones need a video. I'd like to suggest an option to sort our products on the backend by cover photos and videos needed or not. It would also be nice if we could see with just 1 glance if a product is part of a collection or not, without any extra clicks. Thanks! ... View more

Title, Description, and Tags should all support each other for on- and off-site SEO.  It would be easier to ensure we're using supportive Tags, if the input field for them were located up where we can see all three fields together -- in that big empty space next to the Product Merchandising image.  It would make workflow a tad more user friendly and help our creative juices when we can only think of three tags and want more because we can see the Description and Product in the same panel.  It would prevent us scrolling up and down and thinking "wait, is this the blue one or the green one?"  I do understand how complex coding is for the entire Z site, but this one is a simple CSS mod.  I know because I did it in the Inspect panel to grab this screen cap. 😉 Thank you for your consideration. 😊  ... View more

It is difficult to see all of the design on pens, could you show the full artwork flat and not on a pen, so the customer could see what they are getting...thank you ... View more

I'd love a measuring tool in the design area. This would be incredibly useful for accurate placement, and would provide a better sense of scale for images and text on smaller products. ... View more

Maybe I'm in a minority, but I feel like there has been a massive uptick in the number of customers messaging me to help with their open orders.  It would be great if there was more clarification to customers when they message on who to contact for which issues.  Below are just some of the things I've gotten lately. At least half (if not more) of the message I get are for things I cannot help with as a designer. "I ordered invitations earlier today, but I forgot to put the time! Could you please add that the bridal shower is at 11:00 am?" "What is going on with my order? Order ID----------" (by the way, I don't think this was even one of my orders as it does not match any of my order numbers) "My name is Mary ------" (yep that's all it said, and she never responded) "Hi I just placed an order with you and realized that the wording on one of my signs is wrong would I be able to send you the updated one?" "Hi there, in my invitations could make the girl's hair black?" (this was on an already placed order) "When I go to preview the invite there is a weird IM over the text. I already purchased it and I’m worried the invites will be ruined. Can you please help?" "I ordered a sign a couple of weeks ago and still haven’t received it." "so I placed an order originally for 40 baby shower invitations, but wound up editing them and getting an order of 25. Would I be able to get reimbursed for the 40 previously ordered?" ... View more

As it happens, I have 4-5 Support requests in via email.  They're on various topics -- Fabric identifies as Digital Download, Authenticating without Cell, Products where customers shouldn't be able to Edit This Design are able to do so, and I can't remember what else right now. In every case, the Service Rep has responded with either "we need more info" or "it's taking longer than expected."  I have no idea what they're talking about.  I suppose customers are writing in with one request, but when it's a designer, we're all over the place and could well be a customer too. This morning a lovely person said "we need more information," and I sent "which request?," and I got "it's taking longer than expected."  Well, heck yeah, it's taking longer -- because all we're doing is trading emails. 😅 Please include our original request in the response or at least give us some clue of topic in the initial response.  Then we can use the case number in the email (never the subject line; that always changes) to identify the topic. Thank you. ... View more

I'm hoping given all the recent changes, that Zazzle will host a webinar to share with the creators on this wonderful platform what we need to do to be seen. I can't be the only one who has been hit with a sharp dip in sales and views. I just looked at my link over history and I've gone from 200+ clicks a day to 8. Obviously something has dramatically changed in how our pins, and social posts with our links and affiliate links are being seen by search engines.  Is Zazzle now giving more weight to Titles over Tags or vice versa? Are our old links no longer working with the new Ambassador program? I'm sure Zazzle wants all of us to succeed rather than just a small handful that know the recipe to the secret sauce and charge $$$ to share it. Shouldn't all the creators know the best SEO practices preferred by the Zazzle algorithm so we can all sell more?  ... View more

I understand that Zazzle doesn't want to advertise the millions of designs by designers on google anymore because of cost factors, but can they not at least carry on advertising that they have a site that sells customizable products. I googled "Wedding Invitations" and "Business Cards" and Zazzle are no where to be seen. Other sites like Vistaprint and numerous other sites must be making so much more money now. So just an idea for Zazzle, at the very least please advertise that your site exists when future customers simply type in the basics like "Posters" "Greeting cards" e.t.c. ... View more

The design tool is giving me fits today because I'm trying to work on some details of a design and the new areas thing is always covering up part of the design even when it's collapsed. I like this new feature, but it's getting in my way.  The problem could be solved if we could have a slider to control the width of the left hand panel instead of an all or nothing choice between hogging up a huge chunk of the screen and collapsed. Same for the right hand panel though it's not as problematic.   ... View more

It has been my consistent recommendation to conduct thorough beta testing prior to implementing updates. Unfortunately, this suggestion has not garnered sufficient attention until recently. Even now, given the number of designers, the level of engagement on this critical issue remains concerning. I previously expressed my apprehension that unaddressed systemic issues could lead to significant platform instability. A prime example of this is the persistent problem with searching for wristwatches. For an extended period, searching for "wristwatches" on Zazzle has yielded irrelevant results, predominantly t-shirts, rather than the intended product. Despite subsequent updates, this issue remained unresolved. As a direct consequence, wristwatch sales have been virtually nonexistent for nearly a month due to the inability to search for them effectively. This would not happen if Bata testing was performed. ... View more

I would love to be able to see where a referral comes from, for instance from Pinterest, Instagram, Facebook, blog, etc., included on the referral reports. It would be very helpful to determine what promotional efforts we're doing are working best. Thank you!  ... View more