Zizzago
Contributor II

Please enable us to change default paper types on more than one invitation at a time, as we have nearly 20,000 products so it’s impossible to change all. Please do something about this problem as we have cancelled sales because the customer didn’t change to semi gloss which is preferred for our invitations.

Thank you, Shan

1 Comment
Cat
Esteemed Contributor

I've also had customers complain about the matte paper on designs that were created with semi-gloss in mind. I'm sure Zazzle had the best intentions when they changed everything to matte, and I'm sure that matte looks great on a wide variety of designs, but some designs were created to take advantage of the vibrant colors and glossy finish and they're really suffering now.

And it's not just a matter of changing it on the product. We now have to change it on the product, delete the product from the collection, put it back into the collection to make the new default settings show up in the collection, and then go reorder everything in the collection again. Please give us some way to fix this en masse. 

I have some concerns that even doing that wouldn't be enough, and that it would get set back to matte after going to all that trouble. Can someone please confirm whether we even can select a different default paper now?