Cat
Esteemed Contributor

Since Zazzle implemented the new design tool and started automatically locking layers, I've been getting chat messages from confused customers who are unable to move design elements. I totally understand the reason behind locking the layers - and for most customers that's what you want. But there are always those who want to get in there and completely redesign the template, and locking the layers makes it really difficult for them to do so. Perhaps when a locked object is clicked on you could show a popup that says "to edit this element you must unlock it from the layers stack" or something like that. 

1 Comment
Anne
Valued Contributor III

Agree that layers that aren't locked by the designer should be accessible to customers. This downgrading of customization options flies in the face of everything Zazzle says it stands for.