Please provide us with the TOOLS to handle the changes

[Anne]

In order to be able to address the downgrade in royalties, we need the ability to select all products from one type. For instance, if I want to change the royalty for backpacks, I need to be able to select ALL backpacks.

Secondly, I need to be able to accurately calculate and set the royalty based on actual information. This means, not having to GUESS what royalty might work or not.

I know it's all been mentioned before. The first one several months ago, without any action from Zazzle's part. Honestly, these are basic tools that should have been available BEFORE the new royalty rules became active. And REMOVING the royalty calculator on a moment like this??? I rest my case, it's like talking to a wall. Thanks for listening.

[James]

The ability to change royalty by department> Product type is available. You can drill down to the exact product using the Department tree on the left hand side of your /products tab in your account. Then you can select all> Edit details and change the royalty of up to 204 products at a time. 

As you might have seen in your Earnings section, there are updates on the horizon to help reflect all the recent updates, which will hopefully include the Calculators Creators use when posting products for sale. 

[Zorinda]

“As you might have seen in your Earnings section, there are updates on the horizon to help reflect all the recent updates…”

What specifically does “ on the horizon” mean?  It’s 4/5, on a Saturday so we won’t have these mythical updates at the earliest Monday 4/7.  That “horizon” feels like a distant mirage.  We were told we’d get daily royalty rate updates through 4/15 and another on 4/20 if I’m not mistaken.  Time is marching on rapidly yet we don’t have these much needed supposedly helpful tools to help us set new rates, just continually vague assurances that they’re on the way.  Sadly, zazzle has been long on promises and massively short on delivery. The time to have introduced these tools was 4/1.  SMH

[Anne]

@James Thank you, James. But that's exactly what I mean: I do all the above, but it does not show ALL products in that category, only a fraction. Nor does a search for a certain product show ALL products I am searching for.

[CarlaRolfe]

I have the exact same problem in my store with several products.  Binders, clocks and at least a few more I can't think of right now. It's been like this for a long time. 

[James]

So in this instance, we are talking about backpacks and your store annevisdesign? How many backpacks are you expecting to see? Once I have specifics I can look into this more for you. Thanks!

[Anne]

Thank you, @James  Much appreciated!
So here is a search for backpacks (on the products tab backend):

And these are my latest products, several of them backpacks (in the same store, annevisdesign):

This is the collection:
https://www.zazzle.com/collections/all_over_print_original_backpacks-119459320892799202
Showing 32 backpacks. About 6 of those are in the cat store, so would not show up under a search in annevisdesign. But where is the rest of them in a search under the product tab?

The backpacks are just an example, it happens with any search.
Thank you so much for your help, James!