As several folks have noted in recent threads, Zazzle has started issuing new warnings for the placement of images and text. It seems that any text extending beyond the green lines is now flagged, as are images extending beyond the bleed line. I'm very confused/concerned about this, especially in light of the fact that at least one designer has reported receiving an email saying that any future orders of the product would be cancelled due to text extending beyond the green safe line (And the hits keep coming....... - Zazzle)
I can understand giving a warning to the designer/customer, but what about cases where the placement is intentional? In the example below (Elegant Long Stemmed Red Rose Romantic Wedding Invitation | Zazzle) I'm now getting two flags, one because the rose image extends beyond the bleed line (it's supposed to!) and one because the tip of the swashes on the word "wedding" extend a hair over the green line (I don't really see it as a problem if the very tip of the tail gets cut off... and there are other designs where the tails are supposed to extend beyond the edges - those are getting flagged too.)
Are sales of these products going to be cancelled? Do I need to edit all of my designs so that everything is either inside of the green line or right at the bleed line? Do I really need to crop the image EXACTLY to the red bleed line? What if the customer transfers to something with a different aspect ratio? The whole point of designing it this way was to leave wiggle room for that inevitability.
I'm guessing that this new "feature" is not yet fully rolled out because I'm not seeing the warning on all products that have these "issues." I'm guessing I will soon though...
I'd really appreciate it if someone from Zazzle could please clarify this.
The warning text in your screenshot, this sounds like the same thing that has always existed with the Avery binders:
technical-issues/extend-to-solid-red-line-error-for-binder
With binders, images have to be completely inside the green safe zone, OR extend past the red line. If a part of the image falls on or between the green and red lines, you get the error.
On your linked invitation example above, I went into the design tool and just destroyed it, moving the image and text fields all over - inside the lines, outside the lines, in between lines, WAY outside the zones etc... and could not make it produce the warning in the Design Tool or on the product page no matter what I did. I went as far as adding it to my cart with things crazy outside the boundaries and still no warnings. So maybe this is a warning only the Creator gets?
Then I picked some of my own random products to try to make the warning appear on. Playing cards, folded greeting card, postcard, tissue paper, business card. I moved images and text all over the place and the only time I was able to make the warning appear was on the business card when I moved text past the green line.
So basically I have no idea what is going on but have been reading the posts about this with concern. A Mod did confirm somewhat recently that all orders are reviewed by a human for quality control before processing and that they can tweak things to prevent cancellations for small errors (paraphrasing here) so maybe that is getting too overwhelming and they are moving to forcing Creators to abide by the guidelines now. Or, it's a "glitch" which we all love to hope is the reason for weird unexpected/unexplained developments. 😛
I was playing around with this using a png image with an empty background and where that background bled over the line I get the yellow warning...even though nothing was actually extended past the line. I had to shrink my image smaller than intended to avoid it so I abandoned the design. I really hope this is a glitch because I would say 95% of my products are full color bleed images where I intentionally have used only a certain area of the artwork and a good bit of the image bleeds past the safe lines.
I suppose using the cropping tool to make it exact could work, but I can't imaging having to edit and repost almost my entire shop. Not to mention the fact that with a full color bleed design the chances of some white space around the edges if it doesn't align perfectly during production becomes a huge issue.
